~ Seminar Report ~
【ECサイト様向け】基礎から分かる!Google Analytics 活用術
1-14-6 Dogenzaka, Shibuya-ku, Tokyo Humax Shibuya Building 7F
With the theme of analysis tool [Google Analytics] that is indispensable for the operation and improvement of EC sites
GMO Payment Gateway, Inc., Ltd. Corporate Value Creation Strategy Headquarters Customer Attraction Support Department WEB Analyst Yu Sugawara
GMO Payment Gateway, Inc., Ltd. Corporate Value Creation Strategy Headquarters Customer Attraction Support Department Senior Consultant Hitoshi Sakuma
GMO Payment Gateway, Inc., Ltd. Corporate Value Creation Strategy Headquarters Customer Attraction Support Department Consultant Shun Kono
* Part and part of the speakers will be different each time.
At the beginning, he presented the seminar goal such as "Let's just look at Google Analytics → understand and use it!".
He explained that while Google Analytics is a free and convenient tool that allows you to check the status of various sites, it has many indicators and requires specialized knowledge.
In order to reach the goal of increasing sales, we explained the five steps of using Google Analytics, and in the first part, we introduced step 1. "Initial setting" and step 2. "Accurate data measurement".
● Step 1. About "Initial setting"
Google Analytics can measure just by installing a tag on the site, but there are indicators that can not be measured by that alone. Among them, the following five setting methods, which are particularly important, were explained in detail.
● Step 2. About "accurate data measurement"
In the second part, we went further from the beginning of Google Analytics and explained "3. Analysis" and "4. Measures" among the above utilization steps.
● Step 3. About "Analysis"
At the beginning, I explained again the importance of "analysis → measures" in improving the site.
If "3. Analysis" is lacking, "probably" and "probably" unfounded measures will be created, and there is a possibility of "improvement" rather than improvement.
On the other hand, if "4. Measures" is lacking, there is no point in using Google Analytics in the first place.
However, even if they understand the theory, there are few companies that can turn PDCA for analysis ⇒ measures.
This is because Google Analytics can see so many indicators and numbers that it is difficult to analyze them effectively.
The following is a part of the contents.
● Step 4. About "measures"
Introducing successful cases that have achieved high results through "analysis → measures".
In the case where "acquisition of new users" was an issue, he gave a lecture on the points and ideas when the sales amount from new users increased by 50% as a result.
Finally, I reiterated that the goal of this lecture was "just look at Google Analytics → understand and use it!", And if analysis and policy planning do not go well, please contact us. Appeal that you can support.
The seminar ended with the announcement that we will do our utmost to help increase sales.
We would like to thank everyone who participated in the seminar and for their requests and frank opinions in the questionnaire. We would like to take this opportunity to thank you again.
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