Career
Inquiries
Services
Online payment
EC growth / problem solving
Financial support
Click here for a list of services
IR
Information for Investors
Newsroom
Newsroom
Careers
About us
About us
Inquiries
Option list

GMO-PG Remittance Service

For consumers who are refund purchased tickets and services:
We cannot confirm the details of each refund procedure, so please contact the seller of each ticket or service.

▼ What is GMO-PG Remittance Service?
This is a service that accurately and speedily handles complicated tasks such as refund and remittances to your customers.
Remittance and refund operations will be more efficient. refund EC sites and remittances to a large number of users.

Assumed usage scene

  • refund EC site

    Refund EC site

  • Remittance to sellers of auction flea market apps

    Auction flea market
    Send money to the seller of the app

  • For refund of tickets and travel fares

    Tickets and travel fares
    For refund

  • Crowdsourcing skill share compensation payment

    Crowdsourcing
    Skill share reward payment

  • Cashback in the campaign

    In the campaign
    Cash back

Benefits of use

1. Business efficiency

  • ・ Each API such as account registration / remittance instruction / remittance result inquiry is available.
  • -Eliminate complicated CSV creation and management work, etc., and improve work efficiency.

2. No need to retain account information

  • ・ We will keep the recipient's account information once entered. (Account ID number)
  • ・ For the second and subsequent remittances, you will be asked to manage and remit with your account ID.
  • ・ Instead of having the sender specify the transfer account, you can have the recipient specify the transfer account and refund to that account.

3. Cheap remittance

  • ・ It is possible to reduce the transfer fee compared to postal exchange and financial institution (The effect of introduction varies depending on individual transaction conditions.)

4. Bank transfer (ATM receipt / Amazon gift certificate receipt)

  • ・ Since no account information is required, you can send money to customers who do not have a bank account.
  • ・ In principle, you can receive a gift certificate at Seven Bank ATM / Amazon gift certificate in real time 365 days a year.
  • * Other receiving methods will be added one by one

GMO-PG Remittance Service operation flow

The following remittance patterns are available. (There are transaction conditions for each remittance pattern)

1. Bank transfer

▼ When the sender specifies a transfer account

Bank transfer flow
  1. Needs for refund
  2. Remittance funds
  3. Remittance request
  1. money transfer
  2. Remittance result

▼ When the recipient specifies a transfer account

Bank transfer flow
  1. Needs for refund
  2. Remittance funds
  3. Remittance request
  1. 振込口座指定用URLのメール/SMS送信
  2. Transfer account designation
  3. money transfer
  4. Remittance result

2. ATM receipt

This is a service that allows recipients to receive at Seven Bank ATMs without going through a bank account.

ATM receipt flow
  1. Needs for refund
  2. Remittance funds
  3. Remittance request
  1. Return of receipt information
  2. ① Notification of receipt information (email)
    ② Notification of receipt information (My Page, etc.)
  1. Enter & receive receipt information
  2. Result notification
  3. Result notification

3. Receive Amazon Gift Certificate

This is a service that allows the recipient to receive an Amazon gift certificate without going through a bank account.

Amazon Gift Certificate Receipt Flow
  1. Needs for refund
  2. Remittance funds
  3. Remittance request
  4. Remittance request
  1. Amazon account login screen display
  2. Login
  3. Balance reflection
  1. Result notification
  2. Result notification
  3. Completion screen

Schedule until service introduction

About 1 to 2 weeks
About 1 to 2 weeks
  • 1. Preliminary examination
  • 2. Application
  • 3. Examination
Development in a test environment

1. Preliminary examination

Please submit the following required documents.

  • ・ Prescribed examination format
  • ・ Seal certificate (copy is possible, within 6 months from issuance)
  • ・ Commercial The register of the company (copy is possible, within 6 months from issuance)
  • ・ Identity verification documents for the person in charge of operation
    (A copy of the driver's license, etc. (with photo) containing the current address)

Depending on the purpose of remittance, it may take more than 2 weeks for the examination.
In addition, depending on the examination result, our service may not be available.

2. Application

Please submit the following required documents.

  • ・ Application form (representative stamped)
  • ・ Power of attorney (when the person in charge of application is not the representative. Corporate seal stamped)
  • - account transfer request form (the commission Bank transfer you in payment not required if Tadaku)
  • ・ Information such as site URL

3. Providing a production environment

We will provide the production environment as soon as the examination in our company is completed.
※ The contract review and your so from before there can offer a test environment contract in parallel with you There is a system can be developed.

FAQ

When can it be used?

It can be used for refund EC site operations, remittances to sellers in the case of auction sites, CtoC sites, etc., as well as ticket refunds and cash back.

What are the benefits of using this service?

There are four advantages:

(1) We provide APIs such as account registration, remittance instructions, and result inquiry, which can be systematized and automated.

(2) Once you register your account information, we will keep it for you, so you do not need to keep your account information.

(3) You can reduce the transfer fee.

(4) Remittance is possible by methods other than Bank transfer

Will the deposited funds be preserved?

As a fund transfer business operator, we protect all of the entrusted funds. Please be assured.

What do I need for a contract

In addition to the application form, a copy of the register, the original of the seal certificate within 6 months, and the identity verification document of the business manager is required.

How long does it take to conclude a contract

It takes about 2-4 weeks.

Please tell me how to check the remittance funds

You can check it on the management screen or the remittance fund balance inquiry API.

How long does it take to receive the money after the remittance instruction?

▼銀行振込の場合
金融機関によって異なりますが、送金資金と送金指示をいただいた日から1～3営業日となっております。

▼ In case of receiving ATM
After instructing the remittance, you can receive it in real time in principle.
* It may be delayed due to system malfunction or maintenance.

▼ For Amazon Gift Certificate Remittance
After instructing the remittance, you can receive it in real time in principle.
* It may be delayed due to system malfunction or maintenance.

Can I check the remittance status?

You can check it on the management screen or the remittance result inquiry API.

Please tell me the timing of billing.

invoice will be uploaded to the member store's dedicated web service (customer support web) on the day after the second business day of the month following the end of the month, so please check.
Please specify the payment date at the end of the next month or the end of the month after the next month when you apply.

Do you have a remittance statement?

Okay. There is.

The remittance details will be uploaded to the member store's dedicated web service (customer support web) on the day after the second business day of the month following the end of the month.

Notices

Differences from foreign exchange transactions conducted by banks, etc.

  • ・ Our company is Funds Transfer Service Provider stipulated in the payment Law. Our registration number is Kanto Local Finance Bureau License No. 00037.
  • ・ This service is not a foreign exchange transaction conducted by banks.
  • ・ This service does not accept deposits, savings, fixed deposits, etc. (meaning fixed deposits, etc. prescribed in Article 2, Paragraph 4 of the Banking Act).
  • ・ This service is not subject to the payment of insurance claims stipulated in Article 53 of the Deposit Insurance Law or Article 55 of the Agricultural and Fisheries Cooperative Savings Insurance Law.
  • ・ As a system for the protection of users of this service, a performance security deposit system established based on the Act on payment funds has been established. The Company shall deposit cash and Sumitomo Mitsui Banking Corporation and Mizuho Bank we maintain the remittance funds received by concluding a performance security deposit maintenance contract with
  • -The remittance requester who uses this service has the right to claim a refund of the performance deposit for the amount equivalent to the amount deposited with the Company as remittance funds in the procedure for exercising the rights stipulated in the payment However, the remittance requester loses the right to claim a refund when the money is deposited in the recipient's bank account.

About the grievance system

We have established "Complaint Handling Regulations" and have established an internal system so that we can respond appropriately and promptly to complaints.

finance a response to financial ADR, we will implement the following measures in light of the content of complaints from users.

  • ・ If we determine that the complaint cannot be resolved, we payment Association (hereinafter referred to as the Association) to handle the complaint.
  • ・ If the "Customer Service Office" of the association does not resolve the issue and a dispute develops, the "Tokyo Bar Association," "Dai-Ichi Tokyo Bar Association," and "Second Tokyo Bar Association" entrusted by the association are contract I will arrange for a person.
Japan Fund payment Industry Association "Customer Service Office"
〒102-0074
3-8-11 Kudanminami, Chiyoda-ku, Tokyo
Hiei Kudan Building 7th floor (Room 701)
TEL: 03-3556-6261
If the "Customer Service Office" of the association does not solve the problem and it develops into a dispute
Tokyo Bar Association Dispute Resolution Center Contact 03-3581-0031
Dai-Ichi Tokyo Bar Association Arbitration Center Contact 03-3595-8588
Second Tokyo Bar Association Arbitration Center Contact 03-3581-2249

損害の補償について

  • 1. 本サービスに関して、お客様の意思に反して指図が行われるなどの不正取引により、お客様に損害が生じたときは、当社は、速やかにその原因を究明します。
  • 2.当該損害が、当社の責めに帰すべき事由による場合には、当社は、当社とお客様の間の本サービスに関する利用規約に従い、お客様に生じた損害を賠償又は補償します。
  • 3.当社は、不正取引が発生した場合について、当該不正取引の態様を踏まえ、被害の拡大（二次被害）を防止するために必要があると判断したとき、類似の事案の発生を回避するために有益であると判断したとき、また、被害額や件数等の事情において社会的な影響が大きいと認められるときは、速やかに必要な情報を公表いたします。

[Funds Transfer Service registration] Registration number: Kanto Local Finance Bureau License No. 00037