Taiwan Inbound Marketing Seminar
payment, ad tech, and media companies! Latest promotion example ~

~ Seminar Report ~

Seminar outline

theme

Taiwan Inbound Marketing Seminar-payment, ad tech and media companies! Latest promotion example ~

event date

Friday, June 24, 2016

Place

GMO Payment Gateway, Inc. Tokyo / Shibuya Headquarters
(Humax Shibuya Building 7F, 1-14-6 Dogenzaka, Shibuya-ku, Tokyo)

Teacher

Part 1 MATCHA Co., Ltd. Executive Officer Keisuke Yamada

Part 2 Vpon Japan Co., Ltd. Sales Headquarters Sales Manager Kensuke Aida

Nobuo Hayakawa, Manager Global Business Management Department, GMO Payment Gateway, Inc.

Overview

In response to the growing demand for inbound tourism to Japan due to the recent increase in tourists visiting Japan, marketing activities to attract tourists from overseas are now indispensable for domestic businesses.
Under such circumstances, this time we will focus on Taiwan, which is one of the countries with the largest number of so-called active tourists visiting Japan, which can be seen from the frequency of visits to Japan and the high degree of pro-Japan, and a business approach to "overseas". Is unraveled from the three angles of "media," "ad tech," and "payment
We sent an inbound marketing seminar for Taiwan co-sponsored by three companies that have strengths in "media visiting Japan," "mobile ad network," and "global payment

[Part 1] Japan's present as seen by Taiwan, which can be understood only by operating media for foreigners visiting Japan

State of the seminar venue 1

The contents of MATCHA are mainly divided into the categories of "food", "sightseeing spots", "events", "Japanese culture", "shopping", "nerds", and "accommodation". There is also a category called "How To" that helps tourists travel efficiently and comfortably, such as how to buy electronic tickets and how to use chopsticks.
What is interesting is that the output languages include "Japanese" and "Easy Japanese". In fact, one of the characteristics of MATCHA is that "I want to be different from other people" and "I want to go to places where everyone doesn't go much" rather than the tourist spots and information on the royal roads covered by all the media visiting Japan. The point is that you can find a lot of so-called "niche" content that attracts tourists to Japan. Therefore, we will make it possible to see the contents in Japanese so that we can convey such "goodness of niche Japan" to Japanese people, and for tourists from overseas who are stubborn to some extent and international students studying Japanese. Is always providing new content in "easy Japanese".

The theme of this seminar is "Taiwan", but since most of the visitors from Taiwan visit Japan more than once, the second and subsequent seminars are "Niche Japan" mentioned earlier. Many travelers seek "goodness". In fact, such needs and MATCHA content are well matched, and Taiwan is one of the countries with the most access to MATCHA. Visitors from Taiwan seem to value the fact that they have been to Tokyo and where they have gone and what new things they have seen. Mr. Yamada says that the characteristic of Taiwanese users is this "niche exploration" while creating content for visiting Japan with people from various countries.
Mr. Yamada also introduced the trends and real voices of Taiwanese people who actually researched MATCHA's Taiwanese writers, but there were many interesting episodes and nodded at the seminar venue. Participants listening to the story were often seen. In inbound marketing to Japan, it was a session that showed how important it is to actually know the trends and thoughts of the target.

[Part 2] Taiwan's inbound market and advertising methods

Seminar venue 2

Since Vpon is also headquartered in Taipei, the content of local research is deep, and Mr. Aida introduced the trends of Taiwanese users with various data. According to Taiwanese tourists' visit data and questionnaires, Taiwanese people often stay for about 1 to 2 weeks on average when they visit Japan, and preparations such as airline ticket / accommodation reservations and sightseeing plans are 1 It is said that it is common from 2 months ago. advertising delivery menu on Vpon is also broadly divided into "Travel Mae (before visiting Japan)" and "Travel Naka (during visiting Japan)".
Listing ad such as Facebook, Google, and Yahoo, which are also popular in Taiwan, and posting on the media visiting Japan such as MATCHA, we are in the promotion phase such as utilizing popular bloggers who are the mainstream in marketing in Taiwan. He explained about digital measures that are often used in combination with Vpon, with examples.

Mr. Aida pointed out four main points in developing a promotion for Taiwan: "medium- to long-term promotion," "securing the volume of viewing times," "mobile focus," and "posting innovative information." But above all, the final "posting novel information" may be the most important for Taiwanese users who are accustomed to Japan. Perhaps it is a necessary point in advertising to always send out "Japanese trends that everyone does not know yet" to Taiwanese users.
At the end of this session, Vpon announced a proposal for a special advertising promotion campaign exclusively for the participants of this seminar, and I think the participating companies were also motivated.

[Part 3] Taiwan EC situation and cross-border / local payment

Seminar venue 3

In the third part, which is the final session of this seminar, Hayakawa will take the stage from our Global Business Management Department, and will payment and market trends surrounding Taiwan from macro data to qualitative features, mainly in Southeast Asia. I explained the data and approach methods for expanding business overseas.

In the vicinity of East-Southeast Asia excluding mainland China, Taiwan has the largest EC market (distribution) scale out of other countries (Malaysia, Thailand, Singapore, etc.), especially in the apparel, cosmetics, and health food fields. The market is expected to grow more and more in the future.
Our global payment processing business is also one of the areas of focus, and Taiwan has very high needs not only for inbound visits to Japan but also for cross-border EC.
Looking at Asian countries from the perspective of payment, the data that the main payment method differs depending on the region is very interesting. In Japan, where we live, Credit card payment is relatively mainstream when it comes to online shopping, but in Taiwan, CVS Payment is widespread, especially among young people. One of the reasons for this is that we see convenience stores here and there in Japan, but there is a situation in Taiwan where convenience stores are more widespread than we feel in Japan (actually, convenience stores in Taiwan). penetration rate is said to be the best in the world).
If payment method is different like this, the structure of the site will change. If the site is made differently, the marketing method will also change. Even for websites that do not require the introduction of payment, it is important to quantitatively and qualitatively grasp local market information, not just payment.

In addition, when Hayakawa expands overseas business from Japan to neighboring countries such as Southeast Asia as well as Taiwan,"(1)" Cross-border EC "from Japan to overseas", "(2)" Test EC "by sales agency", "(3) Local He explained that there are three steps of "overseas local EC" to establish a corporation and develop it in earnest, and especially for cross-border EC and overseas local EC, in addition to explaining payment service model, we also explained the difference between payment method See the table below).

Differences in each payment method

In addition, in this session, we introduced some of the client cases of test EC and overseas local EC by sales agency, but EC companies considering overseas expansion first identify their own overseas expansion pattern or phase. This will change the approach method that follows.

From the axis of the first parts two-part "media" "add marketing", but to tell a visit to Japan inbound overview in Taiwan, in the present session payment for that explains using the data for trends over and EC itself, a note of data It was impressive that the participants who took it were often seen.
After all the lectures, the seminar was a lively end with lively questions from the participants to the instructors.

[Voice of seminar participants]

"I have come to have a fairly concrete image of visitors from Taiwan. I would love to hear from you on themes of countries other than Taiwan."
"I got a good idea of overseas information that is difficult to understand when I'm only in Japan."
"Although I understand the increasing trend of tourists visiting Japan, I couldn't get any concrete data or images of approach methods, so I learned a lot by attending this seminar."
"Joint seminars at multiple operating companies are very rewarding and rewarding. I would like to continue participating in similar seminars."

We would like to thank all the companies who participated in the event.
We will continue to hold seminars to provide useful IT business and marketing information for your business.