Frequently Asked Questions

  • 2024年9月期の連結業績結果を教えてください。What are the consolidated financial results for the FY2024?

    連結(IFRSベース)
    売上収益  73,785百万円(+16.9%)
    営業利益  25,187百万円(+24.0%)
    税引前利益 27,504百万円(+33.3%)
    当期利益  19,235百万円(+39.2%)
    親会社の所有者に帰属する当期利益 18,705百万円(+38.8%)
    (%表示は対前期増減率)

    2024年9月期 決算短信

    The following are the results on IFRS basis.
    Revenue 73,785 million yen (+16.9%)
    Operating profit 25,187 million yen (+24.0%)
    Profit before income taxes 27,504 million yen (+33.3%)
    Profit 19,235 million yen (+39.2%)
    Profit attributable to owners of the parent 18,705 million yen (+38.8%)
    (% indicator shows the year-on-year changes)

    Summary of Consolidated Financial Statements for FY2024(IFRS)
  • 2025年9月期の連結業績予想を教えてください。What are the consolidated financial results for the FY2025?

    連結(IFRSベース)
    売上収益  83,377百万円(+13.0%)
    営業利益  30,225百万円(+20.0%)
    税引前利益 28,722万円(+4.4%)
    当期利益  19,339百万円(+0.5%)
    親会社の所有者に帰属する当期利益 18,511百万円(-1.0%)
    (%表示は対前期増減率)

    2024年9月期 決算短信

    The following are the results on IFRS basis.
    Revenue 83,377 million yen (+13.0%)
    Operating profit 30,225 million yen (+20.0%)
    Profit before income taxes 28,722 million yen (+4.4%)
    Profit 19,339 million yen (+0.5%)
    Profit attributable to owners of the parent 18,511 million yen(-1.0%)
    (% indicator shows the year-on-year changes)

    Summary of Consolidated Financial Statements for FY2024(IFRS)
  • What are your thoughts on the stock price?What is your view on your stock price?
    • By promoting business from a medium- to long-term perspective profit growth
    • Establishment of dividend payout ratio targets as a profit distribution measure
    • Appropriate IR Activities

    We will continue to make efforts to improve our corporate value.

    2025年9月期の配当につきましては、好調な事業計画を踏まえ、配当開始以来の連結増配を継続することにより一層の株主還元強化を図り、中長期的な企業価値の向上に資するべく、124円を予想しております。

    We continue our mid-to-long term focus on expanding/strengthening our businesses and growing our profits. In addition, we have established a dividend payout target as part of the shareholder return policies and to carry out the requisite IR activities.

    We guide for a dividend per share (DPS) of ¥124 per share for the FY2025, a consecutive dividend increase since the start of dividend payments, thanks to the highly favorable business environment. This reflects our commitment to enhance our shareholder returns and increase our corporate value in the medium-to-long term.

  • What is your approach and policy regarding the reduction of investment units?What are your thoughts on reducing the trading lot size?

    The Company recognizes that lowering investment units is one of the effective measures to increase the liquidity of stocks and create an environment in which it is easier for more investors to invest. The specific measures and timing have not yet been decided, but we will continue to consider them in a comprehensive manner, taking into account changes in the stock price level of the Company's shares, supply and demand conditions, changes in the composition of shareholders, and other circumstances, as well as the advantages and disadvantages for the Company's shareholders.

    We view reducing the trading lot size as one of the viable ways to increase the number of investors trading in our stock and thereby increase the stock's liquidity. We have not made any decision regarding changing the trading lot size as of now, but will continue to consider the stock price, supply/demand sitation, changes in shareholder structure and other related issues.

  • operating merchants What is it?How many active merchants do you have?

    2024年9月末の稼動店舗数は、156,575店となりました。

    (※)特定案件及びfincode byGMOの店舗数を除く。当該案件を含む同時点の稼動店舗数は689,884店

    156,575 operating stores as of end-September 2024.

    (*) Figure excludes merchants acquired for a certain project and fincode byGMO. If included, operating stores would be 689,884 stores for the same period.

  • Business Overview What is it?What is your business area?

    オンライン化・キャッシュレス化・DXなどを支援する決済を起点としたサービスを提供しています。年間決済処理金額は18兆円を超えており、オンライン総合決済サービスはEC事業者やNHK・国税庁等の公的機関など15万店舗以上の加盟店に導入されています。(2024年9月末現在、連結数値)
    決済業界のリーディングカンパニーとして、オンライン総合決済サービス、対面領域での決済サービス、後払い・BNPL(Buy Now Pay Later)、金融機関・事業会社へのBaaS支援、海外の先端FinTech企業への戦略的投融資など、決済・金融技術で社会イノベーションを牽引し、持続可能な社会の実現と社会の進歩発展に貢献してまいります。

    See also

    We provide payment-related services that support the customer's online and cashless migration and digital transformation (DX). Annual transaction value exceeds ¥18 trillion and our online comprehensive payment services have been adopted by over 150,000 merchants such as EC operators and public institutions of NHK and National Tax Agency, etc. (As of end-September 2024, consolidated figures)
    As the leading company in the payment industry, we contribute to the advancement and realization of a sustainable society by driving social innovations using payment and financial technology through our services, such as online comprehensive payment service, payment services in the offline market, Buy Now Pay Later (BNPL), BaaS Support services to financial institutions and enterprises and strategic investment and lending to overseas leading-edge FinTech companies.

  • What is your business model?What is your business model?

    In payment processing services, we have built a "stock and transaction" revenue business model by receiving usage fees from the participating merchants.

    payment processing services payment "Initial (initial revenue)" as a new introduction cost such as terminal price, "Stock (fixed cost sales)" as expenses such as monthly management and operation, and "Fee (processing fee sales)" according to the number of processing items and "Spread (merchant sales)" according to the processing amount as payment processing costs will be received from the introducing merchant. On top of the stable stock-type revenue of "stock (fixed cost sales)", it is a business model in which transactional revenue of "fee (processing fee sales)" and "spread (merchant sales)" accumulate in a pay-as-you-go manner.

    In addition, we are accumulating a variety of data through the expansion of payment processing services, and creating new value-added services by utilizing and analyzing it. We aim to establish an ecosystem (reflux model) that can be said to be an ecosystem of businesses and services that will bring revenue to our consolidated companies and return to the expansion of our core business, payment processing services.

    We receive "stock and transaction" type of revenues from our merchants for our payment processing business.

    We receive the following 4 types of revenues.

    1. "Initial (Initial revenue)" that is the upfront payment received at the time of implementation of payment terminal and payment services
    2. "Stock (Monthly revenue)" that is charged for our operation and maintenance on a monthly basis
    3. "Fee (Transaction processing revenue)" that is charged per transaction processing according to the number of processed payments
    4. "Spread (Merchant acquiring service revenue)" that is charged according to the amount of processed payments

    By expanding our payment processing business we accumulate various data. By using and analyzing these data we create new value-added services that lead to profit growth of our group companies and increase our core business forming the so-called "ecosystem" of our business.

  • What is Transaction volume and Transaction value?How much is your transaction volume and value?

    2024年9月期第4四半期(2024年7~9月)の決済処理件数(連結)は約19.8億件、決済処理金額(連結)は約4.9兆円(※)となっております。

    (※)GMOフィナンシャルゲートを除くオンライン決済処理件数は約17.0億件、決済処理金額は約3.1兆円

    During the Q4 of FY2024 (July to September 2024) transaction volume (Consolidated) amounted to 1.98 billion and transaction value (Consolidated) reached 4.9 trillion yen.(*)

    (*) The online TRX volume is 1.70 billion and TRX value is 3.1 trillion yen if GMO Financial Gate is excluded.

  • How does the spread (merchant sales) work?What is spread revenue?

    Spread (merchant sales) is the sales of "Representative Contract" that we provide to businesses by comprehensively providing merchant contract with credit card companies.
    When the Company collectively deposits the sales proceeds of merchants deposited from the credit card company to the Company, the spread of sales (commission on the sales price) obtained as a comprehensive fee is the merchant sales. In addition, we have adopted online accounting for the recording of sales.

    "Spread (merchant acquiring service revenue)" is received under "representative merchant contract" that covers payments between a merchant and various credit card companies as a comprehensive package. According to this contact, merchants' proceeds are paid to us from each credit card company, and then are paid to the merchants by us as a lump sum. The commission that is charged on merchant proceeds, which is paid by us to a merchant, is named "spread (merchant acquiring service revenue)". In calculating this type of revenue we have adopted a net method of accounting.

  • Please tell us about your customer's business area.What are business fields of your merchants?

    The online payment service is used by a wide range of customers, including public entity, mainly e-commerce businesses in the product and non-product sales areas. In addition, in addition to developing payment services for stores in the face-to-face area, we also provide BaaS Support services mainly to financial institution and operating companies.
    Please refer to the following case studies for your reference.

    To the list of case studies

    The online payment service is used by a diverse range of customers, particularly by merchandise and non-merchandise EC operators, and also by public institutions, etc. In addition, payment services are also offered to offline stores, and the BaaS Support service is primarily used by financial institutions and business operators.

    View Success Stories

  • What is growth strategy?What is your growth strategy?

    As a leading company in the payment industry, we are constantly striving to develop and expand new business areas, such as Online Payment Service, face-to-face payment services, buy now pay later and BNPL (Buy Now Pay Later), financial institution and BaaS Support to operating companies, and strategic investment and financing to overseas cutting-edge FinTech companies.

    加えて、年平均25%の営業利益成長が継続できる企業を目指し、新規事業への先行投資、優秀な人材の登用、決済ネットワークの基盤強化、並びにセキュリティ面の更なる強化などを行っております。

    As the leading company in the payment industry, we constantly endeavor to expand and penetrate into new business domains including in the areas of comprehensive online services, offline payment services, Buy Now Pay Later (BNPL), BaaS support to financial institutions and business operators and strategic investments/lending to cutting-edge FinTech operators.

    In addition, we are carrying out upfront investments into new businesses, recruitment of talented individuals, enhancement of the payment network foundation, as well as further fortifying security, in order to be a company that sustains an average annual operating profit growth of 25% in the medium-to-long term.

  • Please tell us about your sustainability and ESG initiatives.What are your sustainability and ESG initiatives?

    We are promoting business activities that support online, cashless, paperless, DX, finance inclusion, etc. By solving social issues through these business activities, we will contribute to sustainable social development and sustainably increase our corporate value.

    See also

    We promote business activities that support online and cashless migration, paperless operations, digital transformation (DX) and financial inclusion. We strive to contribute to sustainable social advancement and sustainable enhancement of enterprise value by resolving societal issues through our business activities.

  • gross profit margin What is it?What is your gross profit margin?

    Our main business, online payment services, account for about 85% gross profit margin. The gross margin of sales of value-added services varies from service to service, but the gross margin is lower than that of payment services.

    Gross profit margin of our core business, online payment processing service, is approximately 85%. Gross margin of value-added services is different from service to service, but is lower than that of the payment processing service.

  • What is the status of interest-bearing liabilities?What is the status of your interest-bearing debt?

    2024年9月末時点の連結財政状態計算書には流動負債に借入金24,340百万円、非流動負債に社債19,849百万円(ゼロ・クーポン転換社債)、借入金8,915百万円が計上されております。

    We have recorded 24,340 million yen borrowings under current liabilities and 19,849 million yen corporate bonds (Zero Coupon Convertible Bonds), 8,915 million yen borrowings under non-current liabilities on our consolidated balance sheet as of end-September 2024.

  • management indicators that you consider the most important, and what are their target figures?What is your most important management indicator? Do you have a numerical target for it?What are the

    経営指標として年平均25%の営業利益成長を重視しております。

    * Regarding the target management indicators, from the fiscal year ended September 29, we have changed the current profit growth rate from the previous OP growth with the aim of appropriately managing the original business return in line with the expansion of group companies.

    We emphasize an operating profit average growth rate (CAGR) of 25% as a management performance indicator.

    *Since the beginning of FY2017 we have aimed to properly manage returns of the Group's core businesses and thus changed our management indicator from ordinary profit growth rate to operating profit growth rate.

  • What is the possibility of leakage of personal information and the impact on performance?What are the possibility of leak of personal information and influence on your business?

    Since we are mainly engaged in the business of payment processing services credit cards, we manage important information such as credit card information.

    情報流出を防止するため、リスク管理体制強化の一環として、当社連結企業群事務所全てを対象範囲として、情報セキュリティ管理のグローバル・スタンダード基準とされるISO/IEC 27001:2013(国内規格JIS Q 27001:2014)への適合認証を、上場決済代行サービス会社として初めて取得しております。これにより、当社連結企業群の情報セキュリティマネジメントシステムが、厳格な国際基準に準拠し適切で安全であることと客観的に判定されております。 また、JCB・American Express・Discover・MasterCard・VISAの国際クレジットカードブランド5社が共同で策定した、クレジット業界におけるグローバルセキュリティ基準PCI DSSについては、2008年12月に最初の認証を取得した後、年次での再認証監査を毎年行っており、2023年12月に最新の認証を取得しております。

    Regarding the handling of personal information, we have acquired the Privacy Mark that certifies businesses that have established a system to take appropriate protection measures for personal information in accordance with the Japan Industrial Standard "JIS Q 15001: 2017 Personal Information Protection Management System - Requirements", and in addition to compliance with the law, We have established and operate a high-level personal information protection management system on our own initiative.

    We handle personal and confidential information such as credit card numbers, etc, as part of our business of providing credit card payment processing services.

    In order to prevent information leakages and as one of the measures to strengthen risk management, the Company is the first listed payment processing company to obtain certifications of ISO/IEC 27001:2013 (Japanese standard JIS Q27001:2014) applicable to all offices of GMO-PG and its consolidated companies. Complying to these strict international standards is an objective recognition of the appropriateness and safety of the information security management systems of GMO-PG and its consolidated companies.

    In addition, accreditation from the global security standard PCI DSS, compiled by the five internal credit card brands of JCB, American Express, Discover, Master Card, and VISA, was first received in December 2008 and has been re-certified annually every year with the latest certification acquired in December 2023.

    For the handling of personal information, we have complied with Japan Standards Association's "JIS Q15001 Personal Information Protection Management Systems - Requirements" and have also received the Privacy Mark that certifies business operators with appropriate protection measures for handling personal information. In addition to complying with the various regulations and standards, we manage and operate the personal information protection management systems based on even more stringent internal standards.

  • Please tell us about your group companies.Can you provide more information on your subsidiaries?

    OUR MAIN GROUP COMPANIES INCLUDE CONSOLIDATED subsidiary OF GMO Epsilon, Inc. GMO Payment Service, Inc. GMO Financial Gate, Inc. GMO-Z.COM PAYMENT GATEWAY PTE. LTD.

    • GMO Epsilon, Inc. offers all the payment method used for online shopping at a low price so that everyone can easily do business online. GMO Epsilon, Inc.
    • GMO Payment Service, Inc. offers "GMO Payment After Delivery" that can be payment from convenience stores, post offices, and banks after the product arrives. GMO Payment Service, Inc.
    • GMO Financial Gate, Inc. provides Credit card payment-centered payment processing services to face-to-face stores. GMO Financial Gate, Inc.
    • GMO-Z.COM PAYMENT GATEWAY PTE. LTD. has become a headquarters for overseas expansion in Singapore, providing overseas payment processing services "Z.com Payment" and strategically investing in and financing cutting-edge FinTech companies. GMO-Z.COM PAYMENT GATEWAY PTE. LTD.

    Consolidated subsidiaries of the Company are as follows.

    GMO Epsilon, Inc., GMO Payment Service, Inc., GMO Financial Gate, Inc. and GMO-Z.COM PAYMENT GATEWAY PTE. LTD.

    • GMO Epsilon is a business operator that serves as an agent for payments at low fees and provides various payment solutions for all E-commerce businesses. GMO Epsilon, Inc.
    • GMO Payment Service offers "GMO Payment after delivery" service that allows customers to pay after receiving the goods at any convenience store, post office or bank. GMO Payment Service, Inc.
    • GMO Financial Gate, Inc. offers payment processing services, focusing on credit card payments for offline merchants. GMO Financial Gate, Inc.
    • GMO-Z.COM PAYMENT GATEWAY PTE. LTD., based in Singapore, is the regional hub for global expansion and provides overseas payment processing service called "Z.com Payment" as well as carrying out strategic investments and lending to cutting-edge FinTech companies/startups. GMO-Z.COM PAYMENT GATEWAY PTE. LTD.
  • What is your relationship with the parent company?What is your relationship with your parent company?

    In conducting our business activities, we are required to notify our parent company, GMO Internet Group, Inc., in advance only for "important resolutions," but we make our own decisions on all operations, including sales activities in each business, and develop our business. In addition, we recognize that the concurrent duties of directors from the GMO Internet Group do not interfere with our own management decisions, and that the independence of management is ensured.
    When the Company's consolidated companies conduct transactions with a corporate group such as the parent company, the Company carefully examines the appropriateness of the terms and conditions of the transactions, including when commencing new transactions and continuing existing transactions, from the perspective of protecting minority shareholders, by comparing them with the terms and conditions of transactions with other third parties. Specifically, the Company regularly comprehensively compares the terms and conditions of transactions with third parties and reports to the Board of Directors, which also participates in External Director, which is independent of the parent company, etc., that the terms are appropriate.
    Important transactions and actions that conflict with the interests of the controlling shareholder and minority shareholders are discussed and examined by a special committee composed of independent persons, including independent External Director, and then reported to the Board of Directors for decision.

    The Company makes decisions independently for sales activities of all businesses and all other operations, and are only required to report important resolutions regarding business activities to the parent company GMO Internet Group, Inc. We acknowledge that the management's independence is secured and that the concurrent positions held by Directors of GMO Internet Group do not hamper the Company's indigenous decision-making.
    Specifically, in the event of a transaction between GMO-PG and its consolidated with GMO Internet Group, be it for new or recurring transactions, a careful examination is made to compare the terms and conditions and appropriateness against an arms' length transaction with a third party, from the perspective of protecting the interests of non-controlling shareholders. Specifically, such transactions will undergo periodic reviews to comprehensively assess and compare the transactions against arms' length transactions with third parties, and report the transactions' appropriateness to the Board of Directors attended by independent External Directors.

    Furthermore, important transactions and actions that entail a conflict of interest between the controlling and non-controlling sharehoders are deliberated and considered at the Special Committee which includes independent External Directors. The findings are reported to the Board of Directors where a resolution is reached.

  • What are the business risks?What are the risks for your business?

    詳細は「『2024年9月期 有価証券報告書』 第2 事業の状況 3 事業等のリスク」をご参照ください。

    Annual Securities Report

    For detailed information, please refer to article "3. Risk factors" in paragraph "2. Business Overview" of "Securities Report for the Fiscal Year Ended September 2024" (only available in Japanese language).

    Securities Report
  • What is the status of governance?What is the status regarding corporate governance?

    当社連結企業群は「社会の進歩発展に貢献する事で、同志の心物両面の豊かさを追求する」を経営理念とし、その実現を効果的、効率的に図ることができるガバナンス体制を構築いたします。 当社のコーポレート・ガバナンスに関する基本的な考え方は、経営の効率性と適法性を同時に確保しつつ、健全に発展するために必要な経営統治体制の整備や施策を実施することであり、経営上の最も重要な課題の1つと位置付けております。また、グループの理念やコンプライアンスに関する基本的な考え方の共有を図る「役職員行動規範」、グループ会社に対する管理方針・管理体制等を規定する「関係会社規程」を定めると共に、グループ会社及びその役職員が遵守すべき各種規則等を定め、当社連結企業群全体のガバナンスを強化しております。

    詳細は「『2024年9月期 有価証券報告書』 第4 提出会社の状況 4 コーポレート・ガバナンスの状況等」 をご参照ください。

    Annual Securities Report

    GMO-PG and its consolidated companies uphold the management principle of "pursuing both material and spiritual prosperity through our contributions to the progress and development of society" and established a governance structure to effectively and efficiently realize the management principle. Our fundamental approach to corporate governance is to ensure both the efficiency and legality of management while implementing the necessary governance frameworks and measures for sustainable and sound growth. We regard this as one of the most critical management priorities.Additionally, GMO-PG and its consolidated companies is strengthening its governance structure through the various rules for employees at all the consolidated companies, together with the Rules for Affiliated Companies which stipulates the management policies and structures at the consolidated companies and the Employee's Code of Conduct which stipulates basic views pertaining to the management principle and compliance.

    For more detailed information, please refer to article "4. Corporate Governance" in paragraph "4. Information on the Company" of "Securities Report for the Fiscal Year Ended September 2024" (only available in Japanese language).

    Securities Report
  • What is the listing market and securities code?What is your listed market and what is your securities code?

    On April 4, 2022, due to a market change, the company was listed on the Prime Market of the Tokyo Stock Exchange.

    The company's securities code is 3769.

    The Company changed its listing market to Tokyo Stock Exchange Prime Market on April 4, 2022. The code is 3769.

  • Please tell us the listing date, the number of shares issued at the time of listing, the public offering price, and the initial price.What is the number of shares issued at the IPO, public offering price and initial listing price at the time and day of listing?

    On April 4, 2005, the company was listed on the Mothers Market of the Tokyo Stock Exchange. At that time, the number of issued shares was 18,975.2 shares, the public offering price was 800,000 yen, and the initial price was 4.5 million yen.
    The Company has entered into a stock split of 4 shares per share on November 18, 2005, 200 shares per share on July 1, 2012, 2 shares per share on October 1, 2014, and 2 shares per share on October 1, 2018.

    The company was initially listed on Mothers Market of the Tokyo Stock Exchange on April 4, 2005. The number of shares issued was 18,975.2 shares, the public offering price was 800,000 yen and the initial listing price - 4.5 million yen.
    In addition, we conducted a 4-for-1 common stock split on November 18, 2005, 200-for-1 common stock split on July 1, 2012, 2-for-1 common stock split on October 1, 2014 and 2-for-1 common stock split on October 1, 2018.

  • What is the number of shares in a trading unit?What is the trading lot?

    100 shares.

    100 shares.

  • How many shares are outstanding?What is the total shares outstanding?

    2024年9月30日時点で、76,557,545株です。

    76,557,545 shares as of September 30, 2024.

  • When is the fiscal year-end?When is the end of your fiscal year?

    The Company's fiscal year ends at the end of September every year.

    The Company's fiscal year is the end of September of each year.

  • What is the annual IR schedule?Please tell me about IR annual schedule.

    See IR Calendar for more information.

    IR Calendar
    Please refer to the link below IR Calendar
  • I would like to participate in the financial results briefing.Please tell me what I should do if I want to participate in the financial results briefing.

    The Company's financial results briefings are aimed at securities analysts, members of the media, and others who are in a position to widely disseminate information to shareholders and investors, and individuals are not invited due to the venue's availability. Thank you for your understanding. The materials used in the financial results briefing will be posted on the Company's website. In principle, briefings for individual investors are planned to be held every six months. As soon as it is decided, we will inform you on our website and e-mail magazine.

    IR Calendar IR E-Mail Newsletters Registration

    Attendance to the financial results briefing meeting is intended for securities analysts that disseminate information widely to sharesholders and investors and mass media professionals only, individual investors are not invited due to constraints of the venue. Materials used at the financial results briefing are posted on the company's website. Company meetings for individual investors are held semi-annually, in principle. Information on the upcoming meeting will be posted on the website as well as stated in the email letter.

    IR Calendar Subscribe to our Corporate Newsletters
  • Please tell me who to contact for IR-related inquiries, such as requests for materials.How can I contact for information regarding IR?

    企業価値創造戦略統括本部 IR部(電子メール:ir@gmo-pg.com)までお問合せください。

    Please contact Corporate Value Creation Strategy Division, Investor Relations Office

    E-mail: ir@gmo-pg.com

  • Tell us about the quiet period.Please tell me about your quiet period.

    The quiet period is a unique rule of the Company to prevent the leakage of information on financial results that may affect the stock price while preparing financial results announcement materials. We have a quiet period from 3 weeks prior to the quarterly performance disclosure.

    The Silent Period is established as our own corporate rule. The purpose is to prevent the leakage of information regarding the financial results that can influence the share price during the preparation of materials for financial results briefings.
    The Company observes the Silent Period each quarter beginning on the closing day of its financial accounts and lasting 3 weeks.

  • the silent period, will they not be able to answer questions at all?Is it possible to ask questions during the quiet period?During

    We're here to answer your questions. However, we would like to refrain from making any comments about unannounced financial results, business performance, forecasts, or forecasts.

    Yes, we will answer to your questions. However, be informed that we will not provide any information regarding unreleased financials results, business performance results and forecasts.