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finance product solicitation policy
In accordance with the "Act on the Provision of finance Services", we have established the following solicitation policy for finance products of our agency.
- We will comply with the Insurance Act, the Insurance Business Act, the Act on the Provision of finance Services, the finance Commodity and Exchange Act, the Consumer contract Act, the Act on the Protection of Personal Information, and other laws and regulations, and strive to sell products appropriately.
- We will strive to provide easy-to-understand explanations by acquiring knowledge and working hard at the laboratory so that customers can fully understand the product contents, and devising explanation methods.
- We will endeavor to explain in line with the customer's intentions and circumstances so that the customer can select the appropriate product by comprehensively considering the customer's product knowledge, experience, property status, purchase purpose, etc. I will come.
- For investment products that are greatly affected by market trends, we will endeavor to appropriately explain the details of the risks.
- When selling products, we will give due consideration to the time, place, method, etc. from the customer's point of view.
- We will handle customer information properly and manage it strictly.
- We will endeavor to use the opinions and requests of our customers as a reference when providing our products.
- In the unlikely event of an insurance accident, we will endeavor to provide appropriate advice when claiming insurance claims.
- From the perspective of preventing the illegal acquisition of insurance money, we will endeavor to sell appropriate products, such as setting the insurance amount appropriately.
Insurance agency: GMO Payment Gateway, Inc.