Cash on Delivery

Cash on Delivery

▼ Cash on Delivery
It is the second after the credit card most widely used online payment in Japan. Cash on Delivery is provided by delivery companies, such as Japan Post Co., Ltd. and Seino Transportation Co, Ltd.

Four reasons to choose Cash on Delivery

  • ・Our cooperation with Japan Post and Seino Transportation allows to charge reasonable fees.
  • ・Together with Cash on Delivery you can introduce our “PG Multi-Payment Service”. Thus, you will be able to unify control over all contracts and deposits, and improve your operational efficiency.
  • ・Payments are conducted in cash on exchange for ordered goods, so there is no default risk.
  • ・Your customers pay for goods at the time of delivery, so they can enjoy a pleasant shopping experience.

Shipping methods

Consumers can choose “Yu-Pack” service of Japan Post or “Kangaroo” service of Seino Transportation. Payments are conducted only in cash in both cases.

Advantages of PG Delivery service

PG Delivery service charges shipping and transaction fees lower than usual, thus strengthening the level of competitiveness. Our cooperation with Japan Post and Seino Transportation allows to charge reasonable fees.

Initial fee Free
Stock fee Free
Shipping fee ¥400~

(*It varies with the delivery company, shipping area and the order size)


  • ・Consumption tax is applied separately.
  • ・Payments are conducted only at the time of delivery.
  • ・Available services are “Yu-Pack” , the service of Japan Post, and “Kangaroo” , the service of Seino Transportation.

Procedure until service implementation

1. Contact/request for materials

Please contact us using the request form or by phone. We will send you free materials about payment services best suitable for your business. According to your request, our sales representative will contact you as soon as possible.

Note that it takes from three weeks to two months to start the operation. This period includes: initial application, merchant screening, ID issuing, and system integration.
We provide detailed consultations and accept requests regarding our payment services.
Please feel free to contact us with any questions you may have.

It is also possible to use the system in the test environment and download specifications.

Test environment enables you to conduct a preliminary test upon introducing “PG Multi-Payment Service”.
We also provide specification documents, manuals, and administration dashboard that is necessary for processing various payment methods (test operation).

2. Documents to submit

Please submit following documents when applying.

When using the Representative Contract with merchants:
  • 1) PG Multi-Payment Service application
  • 2) The register of the company (copy)
  • 3) Materials presenting your products/services
  • 4) Merchant information form
  • 5) Internal check form
  • 6) Notation content based on the Act on Specified Commercial Transactions
  • 7) Application and license to each competent government office.
  • *Some of the above documents are not required, when a web page is already being operated.
  • *Please contact our sales representative for more information.
When using the Direct Contract with merchants:
  • 1) PG Multi-Payment Service application
  • 2) Merchant information form

3. Merchant screening and registration

In case of Representative Contract with merchants, each acquirer conducts the merchant screening via GMO-PG.

4. Delivering the production environment

We will notify you about production environment settings via e-mail as soon as the system connection between an acquirer and GMO-PG is set.

5. Connection test in the production environment

You conduct the connection test in the production environment.

6. The start of full-scale operation

Service operations start.

  • *The period before the operations start varies, depending on your development tasks.
  • *PayPal introduction differs from other installation processes. After the merchant screening is approved, you will receive a confirmation e-mail from PayPal. You need to reply back by typing an authentication code. After that, the production environment will be provided.