FAQ

About billing

• Please tell me about the format of sending unified vouchers.

  台湾のみ
  下記の形式で毎月10日に統一発票をダウンロードできるURLを掲載したメールが送付されます。
  統一発票及びメール本文に貴社の統一発票番号が記載されておりますので、ご確認のほどよろしくお願いいたします。
  差出人：info-inv@ezpay.com.tw
  件名：藍新金流電子發票開立通知
  宛先：[送付先メールアドレス]

• When will I be charged for Z.com Payment's payment fees?

  Taiwan
  It will be closed at the end of each month, and on the 10th of the following month, the billing details will be posted on the Z.com Payment management screen.
  On the 10th of every month, we will send you an electronic unified slip by e-mail.

  Thailand
  It will be closed at the end of each month, and on the 10th of the following month, the billing details will be posted on the Z.com Payment management screen.
  Please payment by the end of the month based on this information.

  Singapore
  It will be closed at the end of each month, and on the 10th of the following month, the billing details will be posted on the Z.com Payment management screen.
  Please payment by the end of the month based on this information.

  Malaysia
  It will be closed at the end of each month, and on the 10th of the following month, the billing details will be posted on the Z.com Payment management screen.
  Please payment by the end of the month based on this information.