▼ List of FAQ

In regards to services offered by GMO-PG, we provide answers to frequently-asked-questions (FAQ) in the following three categories: “For prospective customers,” “For contract customers,” and “FAQ technical questions.”

FAQ for prospective customers

Lists questions received from customer considering the installation of GMO-PG services.
Provides responses to typical questions ranging from overall payment services to installation procedures.

FAQ for contract customers

Lists questions frequently received from contract customers.
Provides responses to questions regarding service use, such as the password re-issue function, error code details, etc.

FAQ technical questions

Lists FAQ including information for technical staff in charge of development and system integration for payment services. If your question is not included in the FAQ, please feel free to contact us.