Launched "Animary by GMO", a reservation management system for veterinary hospitals.
~Contributing to improving the operational efficiency of veterinary hospitals and improving convenience for pet owners~

GMO Reserve Plus Co.,Ltd. (President & Chief Executive Officer: Soichiro Fukuma, hereinafter referred to as "GMO-RP"), a consolidated company of GMO Epsilon, Inc. in the GMO Internet Group, will provide "Animary by GMO," a reservation management system for veterinary hospitals, from February 18, 2025 (Tuesday).
"Animary by GMO" has functions such as accepting reservations via the web and "LINE", reservation functions that respond to issues unique to veterinary hospitals, such as multiple pets and consideration of the type and size of pets to be examined, vaccine inventory management and interval control for routine vaccinations, and cashless payment. It contributes to improving the operational efficiency of veterinary hospitals and convenience for pet owners.

【Background and Summary】

As pets such as dogs and cats are valued as members of the family, veterinary hospitals are required to respond to advanced and diverse veterinary medical needs, and it is important to provide high-quality veterinary care. In addition, there are issues that complicate the work of veterinary hospitals in a way that is different from that of human hospitals, such as the need for simultaneous visits by multiple pets, medical examinations that take into account the type of pet and the size of the pet, such as large, medium, and small, and the management of vaccine inventory and adjustment of vaccination intervals in order to respond to regular vaccinations.
On the other hand, GMO-RP has been developing a medical-specific reservation management system "Medical Innovation byGMO" since 2016 to support the DX of operations such as appointment reception at doctors' offices and clinics. For veterinary hospitals, we have provided customized products according to their characteristics, and have supported the creation of an environment where veterinarians and staff can concentrate on examinations. In fact, at Japan Small Animal Medical Center, the smooth sharing of information between veterinarians and staff has improved hospital operations and has also led to the efficiency of appointment management, which is difficult in anesthesiology.
And now, in order to support the operational efficiency of more veterinary hospitals, we have decided to provide a new service name of "Animary by GMO" as a system for veterinary hospitals.
Going forward, we will continue to accelerate the reform of medical management such as doctor's offices, clinics, dentistry, and veterinary hospitals by providing services based on an advanced reservation optimization engine backed by overwhelming development capabilities.

About "Animary by GMO"

The reservation management system for veterinary hospitals "Animary by GMO" is a service that systematizes the work of "reservations, reception, interviews, medical examinations, and accounting" at veterinary hospitals, and improves the operational efficiency of veterinary hospitals and the convenience of pet owners. In addition to making reservations on the web and "LINE", it has a reservation function that solves problems unique to veterinary hospitals, such as "multiple simultaneous reservations" and "chain reservations". In addition, it also provides functions such as "vaccine inventory management," "calling on LINE," and "cashless payment" that enables payment other than cash such as credit cards.
Accepting appointments at veterinary hospitals, as in human hospitals, requires consideration of the contents of the examination and the doctor in charge, so manual ledger management is complicated, time-consuming, and prone to errors. In addition, there is a burden for the owner, starting with the reservation by phone, and incurring waiting time in each process such as reception and accounting.
In addition, since the target of medical examinations is pets, there is a need for simultaneous visits by multiple pet owners, medical examinations that take into account the type and size of pets, vaccine inventory management and interval control for routine vaccinations, and prevention of contact between pets in the waiting area. In addition, since there is no system like human insurance, medical expenses are high, and there is a demand for payment other than cash, such as credit cards.
"Animary by GMO" responded to the challenges and demands of these veterinary hospitals and their owners.

[ About GMO Reserve Plus Co.,Ltd.]

Through the development and sale of the medical appointment management system "Medical Innovation byGMO," the dental appointment management system "Dentry by GMO," and the reservation management system "Animary by GMO" for veterinary hospitals, we aim to improve the efficiency of reservation management at medical institutions, improve the management of medical institutions, and support the concentration of patients. In addition, in recent years, we have been working on research and development of AI and robots, and have realized "prediction of cancellation rates by deep learning" and "automation of clinic reception by humanoid robots".
GMO-RP will accelerate management reform of medical institutions under the mission of "Innovation in Healthcare Management that Time Can Design."