[Seminar co-sponsored by 4 companies to support the success of EC business] Commerce experience improvement seminar

Seminar outline

Seminar Name

[Seminar co-sponsored by 4 companies to support the success of EC business]
Commerce Experience Improvement Seminar

Date and time

November 29, 2016 (Tuesday) 14: 30- (Opening 14:00)

Place

Tsukiji Shochiku Building 5th Floor Large Conference Room
1-13-1 Tsukiji, Chuo-ku, Tokyo (map)

access:
3 minutes walk from "Higashi-Ginza" station on the Tokyo Metro Hibiya line
4 minutes walk from "Tsukiji" station on the Tokyo Metro Hibiya line
5 minutes walk from "Shintomicho" station on the Tokyo Metro Yurakucho line
5 minutes walk from "Higashi-Ginza" station on the Toei Asakusa line
6 minutes walk from "Tsukijishijo" station on the Toei Oedo line

店員

About 60 people

* Please note that a lottery will be held if there are a large number of applications.
* Regardless of the lottery result, we will contact you later as to whether or not you can participate.
* Please refrain from applying for peers.

Fee

free
* Pre-registration required

Other

You will receive one business card at the venue.

Seminar content

time	Description
14：00～14：30	Reception
14：30～14：40	greeting Salesforce.com, Inc. Commerce Cloud Business Development Manager Mr. Yuji Ito
14：40～15：20	[Part 1] Possibility of using e-commerce of "LINE Business Connect" that enables "special customer service" for each person The number of companies using LINE's corporate API service "LINE Business Connect," which is the most used messaging app in Japan, is increasing one after another. "LINE Business Connect," which enables 1to1 and two-way communication, is also expected to be used in e-commerce. In this seminar, we will introduce the possibilities of using "LINE Business Connect" for e-commerce, which enables each person to have "special customer service", with examples. Teacher Dentsu Isobar Co., Ltd. Social Media Marketing Department Manager Mr. Changping Shimizu
15：20～15：30	break
15：30～16：10	[Part 2] "Salesforce Commerce Cloud: Learning from customer cases, commerce, the key to business growth in stores" Globally, Salesforce Commerce Cloud is used by more than 1800 brand sites such as Adidas, Uniqlo, Jimmy Choo, Godiva, etc. Introducing the latest examples of customer trends (insights), promotions, and campaigns revealed from the data on our customer site, which is developing business growth rate far exceeding the industry standard. Teacher Salesforce.com, Inc. Commerce Cloud Business Development Manager Mr. Yuji Ito
16：20～16：50	break
16：20～16：50	[Part 3] "payment method and security measures in the EC market" In the EC market, not only payment, which have been the mainstream until now, but buy now pay later payment and various ID payments are being introduced. We payment trends based on customer feedback. We will also talk about the measures that businesses should take as security Credit card payment 講師GMOペイメントゲートウェイ株式会社　イノベーション・パートナーズ本部第2営業統括部
16：50～17：00	break
17：00～17：30	[Part 4] "Specialty store omni-channel service" realized by Salesforce Commerce Cloud and VINX-OMS In Japan as well, omni-channel services that link online and real stores are being provided one after another. VINX will realize omni-channel by linking Salesforce Commerce Cloud (former demandware), major domestic e-commerce malls, store POS, and CRM with VINX-OMS (order inventory integration service). Introducing VINX "Omni-channel service for specialty stores" provided by cloud service. Lecturer VINX Corporation Digital Service Business Headquarters Digital Retail Department 4 Section Manager Mr. Kaoru Takeda
17：30～17：40	Question-and-answer session
17：40	Closing