▼ IVR payment service
Under IVR payment service, payment procedure is performed through IVR (interactive voice response) at the time of order taking operation at call center so the agent does not contact credit card data.
This enables a non-retaining of credit card data in order taking by calls.
*IVR payment service is an option service of our credit card payment service.
An end user inputs credit card information after a call center agent transfers the call to IVR system.
Back to operator (standard)
An agent can talk to an end user again after the IVR card payment completion to end the conversation. This allows the operator to provide necessary follow-up services after payment.
API transfer (standard)
Our API transfer functionality enables an automatic transfer of order data on order taking system and payment data on IVR payment.
The service is available approximately four weeks after the application.
1
An estimate, an application form and terms of use are presented
GMO-PG presents an estimate to merchants per business
2
Submit application forms
You will be submitting necessary documents (contract form) for the contract to GMO-PG
3
Configuration of IVR payment service environment
Environment configuration will be performed under the condition that our credit card payment service has been used or that you have passed our screening for the start of our credit card payment service
4
Production environment delivery (1st or 15th of each month)
The delivery timing depends on the timing of receiving application forms and credit card examination passage
5
Production environment test
Production connection test and operation check are performed
6
Production release
1. Terms of use
You need to have signed up for credit card payment service under PG Multi-Payment Service and to have passed the production screening for the IVR payment service
2. Delivery timing and billing
Production release is the 1st day and the 15th day of each month.
You are subject to our monthly flat-rate fee from the production release day. (billing done by month only, no pro rata)
3. Lines (maximum number of calls taken simultaneously)
Environment configuration will be performed under the condition that our credit card payment service has been used or that you have passed our screening for the start of our credit card payment service
4. Operating environment
Web
- IE11 or later (excludes Edge), latest version of Chrome or latest version of Firefox
*Needs to comply with TLS1.2
IVR
- Use telephones, PBX or others which can send push signals (DTMF). Usage is limited within Japan
- PBX that allows for three-party calls
▼ 導入ECが法人の方
▼ 導入ECが個人の方
▼ 実店舗のみの方
カテゴリー | 商品・サービス例 |
---|---|
違法商材、犯罪誘発物 | ワシントン条約指定品(象牙、パイソン、オーストリッチ、クロコダイル等)、犯罪を誘発する物(催涙スプレー、モデルガン、スタンガン、銃、刀類、手錠、盗聴・盗撮用品等)、業法違反・無免許販売に該当する商品・サービス |
知的財産権侵害商材 | 違法コピー商品、海賊版、違法コピー商品を助長させる機器または関連商品 |
ファイル共有サービス | ファイル共有用ソフト・サービス |
偽ブランド | 偽ブランド品 |
アダルト商材 | ポルノ、ブルセラショップ、アダルトコンテンツ |
風俗、出会い系 | 性風俗、出会い系サイト、結婚情報サイト |
違法医薬品、麻薬 | 薬事法・健康増進法・麻薬取締法に抵触する薬品 |
タバコ、電子タバコ | タバコ、電子タバコ |
金券類、現金化、銀行口座、RMT、有価証券 | 商品券、プリペイドカード、印紙、切手、回数券、ディスカウント航空券、現金化、RMT(リアルマネートレード)、株式、有価証券 |
カジノ、ギャンブル | 違法なオンラインカジノ、賭博、海外宝くじ、ペニーオークション |
財テク、情報商材 | 財テク情報、馬券予想、情報商材 |
霊感商法、占い | パワーストーン、お守り、効果を強調する印鑑、占い |
無限連鎖講、マルチ商法 | 無限連鎖講、マルチ商法 |
スパム | スパム、フィッシングサイト |
誇大広告、景表法違反 | 誇大広告、景表法違反 |
カード手数料徴求 | クレジットカード支払いの決済手数料を別途徴収するもの |