GMO-PG Remittance Service to efficiently execute repayments and remittances at online shops

GMO-PG Remittance Service

▼ GMO-PG Remittance Service
Our "GMO-PG Remittance Service" handles complicated operations of remittance and repayment to customers in a fast and accurate way, thus optimizing the effectiveness of operations.

Use cases

  • Repayment within the E-commerce website

    Repayment within the E-commerce website

  • Remittance to participants of auctions and fleas market applications

    Remittance to participants of auctions and fleas market applications

  • Refunding tickets and travel fare

    Refunding tickets and travel fares

Advantages

1.It optimizes the effectiveness of business operations

  • ・"GMO-PG Remittance Service" provides APIs of account registration, remittance instructions, and remittance result inquiry.
  • ・"GMO-PG Remittance Service" doesn't require the preparation of CSV files, thus eliminating complicated administrative tasks.

2.No need to store account information

  • ・We store the recipient’s account information, once it was filled in, and issue an account ID.
  • ・We provide you with the full control over the account ID and necessary remittance instructions after the first remittance.
  • ・We also transfer money to the account designated by the recipient.

3.Low transfer fees

  • ・By adding our remittance service, it is possible to make your transfer fee lower compared to postal money order and remittance services provided by financial institutions. (The effect of the service implementation depends on conditions of each transaction).

Operation flow

The transfer account is designated by the sender

GMO-PG Remittance Service

The transfer account is designated by the recipient

GMO-PG Remittance Service

Implementation timeline

Implementation timeline

1.Application

You are required to submit following materials.

  • ・Application form (must be signed by the representative)
  • ・Certificate of the registered seal (the original document must be issued within the last 3 months).
  • ・Certified copy of the register (the original document must be issued within the last 3 months).
  • ・Identification documents of the business manager (the copy of driver’s license or other identification document that include the address).

2.Examination

We conduct the examination based on the information indicated in [1].
Our remittance service may not be available in some cases depending on the examination results.

3.Test environment integration

We provide the test environment, so please check connection and operation in the test environment.

4.Production environment

We provide the production environment as soon as we complete the system test and you review operation in the test environment.

FAQ

When can I use the remittance service?

You can use our remittance service to make repayments within E-commerce websites, or remittance to sellers on auctions and C2C websites.

Why should I use your service?

There are 3 reasons why:

1.You can make the process automated and systemized, because we provide you with APIs for account registration, remittance instructions, and result inquiry.

2.You don't need to store accounts information, because we do it on your behalf, once the account is registered.

3. You are able to reduce the transfer fee.

Will you preserve the deposited funds?

As the money transfer operator, we preserve the whole amount of the deposited funds.

Which documents are necessary for the contract?

Besides the application form, you need a certified copy of the register, a certificate of the registered seal issued within the last three months and a copy of identification documents of the business manager.

How long does it take to sign the contract?

Approximately 1-2 months.

How can I confirm the status of remittance funds?

You can confirm it on the administrative screen or by the inquiry API of the remittance funds balance.

How long does it take to transfer money?

It takes from two to four business days after the day the remittance funds and remittance instructions were received.

How can I check the status of the remittance?

You can check the status on the administrative screen or by the API that refers to the remittance result.

Please tell me about billing.

We send the "Invoice and remittances statement" five business days after the last day of a month.

Please make the payment by the end of the next month.

Is there are any remittance statements?

Yes.

We will send the "Invoice and remittances statement" five business days after closing the invoice.

Notes

Difference from exchange transaction conducted by banks

  • ・GMO Payment Gateway, Inc. (hereinafter referred to as "the Company") is a money transfer operator according to the Payment Services Act. The registration number of the Company is Kanto Local Finance Bureau No. 00037.
  • ・"GMO-PG Remittance Service" does not relate to exchange transactions conducted by banks.
  • ・"GMO-PG Remittance Service" does not accept deposits, savings, installments savings (refers to installment savings prescribed in Article 2, paragraph 2 of the Banking Law).
  • ・"GMO-PG Remittance Service" is not the subject of the insurance payment prescribed in Article 53 of the Deposit Insurance Law or Article 55 of the Agricultural and Fishery Cooperation Savings Insurance Act.
  • ・Regarding the protection of the service’s users, the system for Providing Funds Transfer Services is established according to the Payment Services Act. The Company preserves the deposited remittance funds under the guarantee contract with Sumitomo Mitsui Banking Corporation.
  • ・According to the procedure in the Payment Services Act, the remitter has the right on the refund claim for providing funds until the remittance funds arrive to the recipient’s account.

Regulations on the Processing of Complaints

The Company has formulated "Regulations of the Processing of Complaints" and has established an internal organization to respond to complaints in a timely and promptly manner.

According to the Financial ADR System, the Company implements the following measures in response to complaints from users.

  • ・If the Company concludes that the complaint cannot be resolved by itself, it will request the "Consumer consultation room" of the "Japan Payment Service Association" (hereinafter the "Association") to handle the processing of the complaint.
  • ・If the "Consumer consultation room" of the Association cannot resolve it, and the complaint develops into the conflict, the Company will arrange the "Tokyo Bar Association", the "Dai-ichi Tokyo Bar Association" or the "Dai-ni Tokyo Bar Association" to users through the Association.
Japan Payment Service Association "Consumer consultation room"
Hiei Kudan Bldg. 7F
3-8-11 Kudanminami, Chiyoda-ku, Tokyo 100-0013
TEL:+81-3-3556-6261
If the "Customer consultation room" of the Association cannot resolve it,and the complaint develops into the conflict
Tokyo Bar Association alternative dispute resolution center TEL +81-3-3581-0031
Dai-ichi Tokyo Bar Association alternative dispute resolution center TEL +81-3-3595-8588
Dai-ni Tokyo Bar Association alternative dispute resolution center TEL +81-3-3581-2249