March 25, 2026
GMO Reserve Plus Co.,Ltd.
GMO Internet Group's GMO Reserve Plus Co.,Ltd. (*1) (President & Chief Executive Officer: Soichiro Fukuma, hereinafter referred to as "GMO-RP") is pleased to announce that it is the "TAKANAWA GATEWAY Clinics", a clinic zone in TAKANAWA GATEWAY CITY developed by East Japan Railway Company (President and CEO: KISE Yoichi, hereinafter referred to as "JR East"). Medical & Life Design Hub" medical facilities have adopted the medical-specific reservation management system "Medical Innovation byGMO". In addition, as an optional function of this service, we have newly developed a "Suica Medical Card Integration" that uses the transportation IC card "Suica" as a medical ticket, and will provide it to the facility from April 1, 2026 (Wednesday).
In addition, the online payment for accounting is provided by GMO Epsilon (*1), and the automatic payment machine is provided by GMO Financial Gate (*1). Through this integration, we will provide integrated support from appointment and reception to payment at TAKANAWA GATEWAY CITY clinics through the connection of the GMO Payment Gateway Gateway (GMO-PG).
- *1 GMO Reserve Plus ・GMO Epsilon and GMO Financial Gate are consolidated companies of GMO Payment Gateway, Inc..
【Background and Summary】
JR East The Group is promoting business operations on the dual axes of mobility and lifestyle solutions in its medium- to long-term management vision ""To the Next Stage" 2034" (*2). In this strategy, we aim to create experience value that seamlessly connects mobility and life, and to provide services centered on "Suica" not only for conventional railway use but also for everyday life devices. We are working to evolve it as. We are also positioning Suica as an innovation and digital platform for urban life, and are developing innovation in urban life. One of these is that you will be able to use "Suica" as a medical ticket at the TAKANAWA GATEWAY Clinics Medical & Life Design Hub, a clinic zone in TAKANAWA GATEWAY CITY (*3).
GMO-RP has developed a "Suica Medical Card Integration" that uses "Suica" as a medical ticket. "Suica Medical Card Integration" is provided as an optional function of the medical-specialized appointment management system "Medical Innovation byGMO", and is available to medical facilities in this zone (internal medicine, respiratory medicine, orthopedics, rehabilitation, dentistry, orthodontics, gynecology, otolaryngology/ Allergology, etc.). This will enable the introducing clinics to provide a seamless patient experience, from advance reservations via WEB and LINE, and reception through "Suica" to checkout. In addition to online payment after the examination by registering a credit card at the time of making a reservation on the web or LINE, you can also payment by an automatic payment machine at the medical facility (*4).
These payment functions are also integrated with GMO-PG to support the zone's reservation and reception to payment.
- *2 JR East Group Management Vision ""To the Next Stage" 2034 "
URL:https://www.jreast.co.jp/company/vision_report/group_vision/index.html/ - (*3) February 19, 2026 JR East Announcement "Co-creation Town Development in the Greater Shinagawa Area March 28, 2026 Full-scale Start!"
URL:https://www.jreast.co.jp/press/2025/20260219_ho03.pdf - *4) The introduction of payment requires a separate contract with GMO Epsilon and GMO Financial Gate if desired.
[About "Suica Medical Card Integration"]
This is an optional function of the medical-specific reservation management system "Medical Innovation byGMO" developed by GMO-RP. This function allows you to use the transportation IC card "Suica" as a medical ticket, and it will be linked to the electronic medical record using the dedicated "Suica registration linkage app" on the reception terminal at the first visit.
From the second time onwards, patients can simply hold up "Suica" to receive visits. In addition, one "Suica" can handle the reception of multiple clinics.
This reduces the issuance and management of medical examination tickets for clinics, which leads to more efficient reception operations.
Please note that the reception process is carried out in conjunction with the reservation management function of "Medical Innovation byGMO".
About Medical Innovation byGMO
(URL:https://medical-reserve.co.jp/)GMO-RP's medical-specific appointment management system "Medical Innovation byGMO" is a service that can systematize and streamline the appointment reception business of medical institutions. Since its launch in 2016, it has developed into a strategic management tool for medical institutions by providing an advanced appointment optimization engine based on cloud-based development capabilities against the backdrop of overwhelming development capabilities. We combine various Optional Services with appointment optimization to help improve healthcare organizations' revenue by customizing them to individual healthcare organizations. We systematize the work of "reservation, reception, interview, medical examination, and accounting" to improve operational efficiency and patient convenience in the medical field.
Medical Innovation byGMO adopts two-factor authentication for accounts and provides a secure communication environment in accordance with the "3 Ministries and 2 Guidelines" (*5) regarding the protection of medical information.
- *5 Guidelines that businesses that handle medical information should follow for appropriate information protection, and are collectively referred to as two guidelines for the three ministries
Ministry of Health, Labour and Welfare "Guidelines for the Safety Management of Medical Information Systems"
URL:https://www.mhlw.go.jp/stf/shingi/0000516275_00006.html
Ministry of Economy, Trade and Industry and the Ministry of Internal Affairs and Communications issued the "Safety Management Guidelines for Information System and Service Providers Handling Medical Information"
URL:https://www.meti.go.jp/policy/mono_info_service/healthcare/teikyoujigyousyagl.html
[ About GMO Reserve Plus Co.,Ltd.]
Through the development and sale of the medical appointment management system "Medical Innovation byGMO," the dental appointment management system "Dentry by GMO," and the reservation management system "Animary by GMO" for veterinary hospitals, we aim to improve the efficiency of reservation management at medical institutions, improve the management of medical institutions, and support the concentration of patients. In addition, in recent years, we have been working on research and development of AI and robots, and have realized "prediction of cancellation rates by deep learning" and "automation of clinic reception by humanoid robots".
GMO-RP will accelerate management reform of medical institutions under the mission of "Innovation in Healthcare Management that Time Can Design."
[Press Inquiries]
GMO Payment Gateway, Inc.
Corporate Value Creation Strategy Headquarters, Public Relations Department
- TEL
- +81-3-3464-0182
https://contact.gmo-pg.com/m?f=767
GMO Internet Group, Inc.
Group Public Relations Department PR Team Niino
- TEL
- +81-3-5456-2695
https://group.gmo/contact/press-inquiries/
[Contact for inquiries regarding services]
【GMO Reserve Plus Co.,Ltd.】 (URL: https://gmo-reserve.plus)
| Corporate Name | GMO Reserve Plus Co.,Ltd. (Formerly: GMO Medical Reservations Technology Co., Ltd.) |
|---|---|
| Location | 1-14-6 Dogenzaka, Shibuya-ku, Tokyo Humax Shibuya Building 7F |
| Representative | President & Chief Executive Officer Soichiro Fukuma |
| Business Description | ■Medical Reservation System (Medical, Dental, Veterinary Hospital) ■Development and operation of robots and AI ■ OEM provision of reservation system ■ Provision of reservation system platform ■ Provision of reservation systems for other industries (school reservations, acupuncture and moxibustion reservation systems, etc.) |
| Capital | 428 million yen |
[GMO Payment Gateway, Inc.] (URL: https://www.gmo-pg.com/)
| Corporate Name | GMO Payment Gateway, Inc. (TSE Prime Market Securities Code: 3769) |
|---|---|
| Location | 1-2-3 Dogenzaka, Shibuya-ku, Tokyo Shibuya Fukurasu |
| Representative | President & Chief Executive Officer Issei Ainoura |
| Business Description | ■ Comprehensive payment related services and finance related services |
| Capital | 13,323 million yen |
[GMO Internet Group Co., Ltd.] (URL: https://group.gmo/)
| Corporate Name | GMO Internet Group Co., Ltd. (TSE Prime Market Securities Code: 9449) |
|---|---|
| Location | Cerulean Tower 26-1, Sakuragaoka-cho, Shibuya-ku, Tokyo |
| Representative | Representative Director and Group Representative Masatoshi Kumagai |
| Business Description | Holding Company (Group Management Function) ■Group Business Overview Internet Infrastructure Business Internet Security Business Internet Advertising & Media Business Internet finance Business Crypto assets Business |
| Capital | 5 billion yen |