Frequently Asked Questions

  • What are the Consolidated Results results for the fiscal year ending September 2025?What are the consolidated financial results for the FY2025?

    Consolidated (IFRS Based)
    Sales revenue 82,499 million yen (+11.8%)
    operating profit 31,340 million yen (+24.4%)
    Profit before tax 31,911 million yen (+16.0%)
    Profit 22,538 million yen (+17.2%)
    Income attributable to owners of the parent 21,829 million yen (+16.7%)
    (% display is the percentage change rate compared to the previous fiscal year)

    Consolidated Financial Statements for the fiscal year ending September 2025

    The following are the results based on IFRS standards.
    Revenue \82,499 million (+11.8%)
    Operating profit \31,340 million (+24.4%)
    Profit before taxes \31,911 million (+16.0%)
    Profit \22,538 million (+17.2%)
    Profit attributable to owners of parent \21,829 million (+16.7%)
    (% indicator shows the year-on-year changes)

    Summary of Consolidated Financial Statements for FY2025 (IFRS)
  • What is your forecast for Consolidated Results for the fiscal year ending September 2026?What are the consolidated financial forecasts for the FY2026?

    Consolidated (IFRS Based)
    Sales revenue 93,235 million yen (+13.0%)
    operating profit 37,639 million yen (+20.1%)
    Profit before tax 361.19 million yen (+13.2%)
    Income 24,284 million yen (+7.7%)
    Profit attributable to owners of the parent 23,406 million yen (+7.2%)
    (% display is the percentage change rate compared to the previous fiscal year)

    Consolidated Financial Statements for the fiscal year ending September 2025

    The following are the forecasts based on IFRS standards.
    Revenue \93,235 million (+13.0%)
    Operating profit \37,639 million (+20.1%)
    Profit before taxes \36,119 million (+13.2%)
    Profit \24,284 million (+7.7%)
    Profit attributable to owners of parent \23,406 million (+7.2%)
    (% shows the year-on-year changes)

    Summary of Consolidated Financial Statements for FY2025 (IFRS)
  • What are your thoughts on the stock price?What is your view on your stock price?
    • By promoting business from a medium- to long-term perspective profit growth
    • Establishment of dividend payout ratio targets as a profit distribution measure
    • Appropriate IR Activities

    We will continue to make efforts to improve our corporate value.

    Regarding dividends for the fiscal year ending September 2026, based on the strong business plan, we expect dividend per share to further strengthen shareholder returns by continuing to increase dividends by Ordinary dividend consecutive dividends since the start of dividends, and to contribute to the improvement of corporate value over the medium to long term.

    We continue our mid-to-long term focus on expanding/strengthening our businesses and growing our profits. In addition, we have established a dividend payout target as part of the shareholder return policies and to carry out the requisite IR activities.

    The dividend for the fiscal year ending September 2026 (FY2026) is planned at \170 per share based on favorable business conditions and to further strengthen shareholder returns by continuing the trend of consecutively increasing the ordinary dividend since dividend payment commenced, thereby enhancing the medium-to-long term corporate value.

  • What is your approach and policy regarding the reduction of investment units?What are your thoughts on reducing the trading lot size?

    The Company recognizes that lowering investment units is one of the effective measures to increase the liquidity of stocks and create an environment in which it is easier for more investors to invest. The specific measures and timing have not yet been decided, but we will continue to consider them in a comprehensive manner, taking into account changes in the stock price level of the Company's shares, supply and demand conditions, changes in the composition of shareholders, and other circumstances, as well as the advantages and disadvantages for the Company's shareholders.

    We view reducing the trading lot size as one of the viable ways to increase the number of investors trading in our stock and thereby increase the stock's liquidity. We have not made any decision regarding changing the trading lot size as of now, but will continue to consider the stock price, supply/demand sitation, changes in shareholder structure and other related issues.

  • operating merchants What is it?How many active merchants do you have?

    As of the end of March 2026, operating merchants reached 171,257 stores.

    (*) Excluding specific cases and the number of fincode byGMO stores. Including the relevant case, the operating merchants at the same time totaled 829,062 stores.

    171,257 operating stores as of end-March 2026.

    (*) Figure excludes a certain merchant and fincode byGMO. If included, operating stores would be 829,062 stores for the same period.

  • Business Overview What is it?What is your business area?

    We provide services based on payment that support online, cashless, DX, etc. The annual Transaction value exceeds 23 trillion yen, and Online Payment Service has been introduced to more than 150,000 merchants, including e-commerce businesses and public entity such as NHK and National Tax Agency. (Consolidated figures as of the end of March 2026)
    As a leading company in the payment industry, Online Payment Service, payment services in the face-to-face area, buy now pay later BNPL (Buy Now Pay Later), financial institution BaaS Support to operating companies, and strategic investment and financing for overseas advanced FinTech companies, etc. payment finance We will lead social innovation through technology and contribute to the realization of a sustainable society and the progress and development of society.

    See also

    We provide payment-related services that support customers' online and cashless migration and digital transformation (DX). Annual transaction value exceeds ¥23 trillion and the comprehensive online payment services have been adopted by over 150,000 merchants including EC operators and public institutions such as NHK, National Tax Agency, etc. (as of end-March 2026, consolidated figures).
    As the leading company in the payment industry, we contribute to the advancement and realization of a sustainable society by driving social innovations using payment and financial technology through our services, such as online comprehensive payment service, payment services in the offline market, Buy Now Pay Later (BNPL), BaaS Support services to financial institutions and enterprises and strategic investment and lending to overseas leading-edge FinTech companies.

  • What is your business model?What is your business model?

    payment processing services is building a business model in which transactional revenue are stacked on top of a stable stock-type revenue.

    We classify the revenue received from merchants into the following categories.

    1. Initial (initial revenue): Initial installation cost of payment terminal fees in the face-to-face field
    2. Stock (fixed cost sales): customer support and maintenance fee such as support and administrative expenses
    3. Fee (processing fee sales): A pay-as-you-go fee charged based on the number of data processes
    4. Spread (merchant sales): A commission on the sales proceeds obtained when the merchant's sales proceeds are deposited in bulk.

    In addition, we provide value-added services (finance-related services and payment activation services) that contribute to sales expansion to merchants who use our core business, payment processing services. As the payment processing of merchants increases, we have established a "reflux model" that expands our core business.

    The business model of the Payment Processing service is built on stable stock revenues overlaid with transaction-linked revenues.

    The Company classifies the types of revenues received from merchants as follows:

    1. Initial (initial revenue):Initial cost for merchants to implement payment terminals, etc. in the CP domain.
    2. Stock (fixed revenue):Monthly fixed amount for support and administrative services.
    3. Fee (transaction processing revenue):Variable charge based on the number of transactions.
    4. Spread (merchant revenue):Commission rate charged on the merchant's revenue for aggregating and depositing the merchant's sales proceeds.

    In addition, we provide value-added services (Money Service Business and Payment Enhancement Business) to merchants that use our payment processing services, all of which contribute to expanding merchants' revenue. This establishes a feedback loop of increasing transactions at merchants which complements our core business.

  • What is Transaction volume and Transaction value?How much is your transaction volume and value?

    For the second quarter of the fiscal year ending September 2026 (January~March 2026), Transaction volume (consolidated) will be approximately 2.1 billion cases, and Transaction value (consolidated) will be about 5.8 trillion yen (*).

    (※) Online Transaction volume excluding GMO Financial Gate are about 1.7 billion transactions, and Transaction value is about 3.4 trillion yen

    During the Q2 of FY2026 (January to March 2026) transaction volume (Consolidated) amounted to 2.1 billion and transaction value (Consolidated) reached 5.8 trillion yen. (*)

    (*) The online TRX volume is 1.7 billion and TRX value is 3.4 trillion yen if GMO Financial Gate is excluded.

  • How does the spread (merchant sales) work?What is spread revenue?

    Spread (merchant sales) is the sales of "Representative Contract" that we provide to businesses by comprehensively providing merchant contract with credit card companies.
    When the Company collectively deposits the sales proceeds of merchants deposited from the credit card company to the Company, the spread of sales (commission on the sales price) obtained as a comprehensive fee is the merchant sales. In addition, we have adopted online accounting for the recording of sales.

    "Spread (merchant acquiring service revenue)" is received under "representative merchant contract" that covers payments between a merchant and various credit card companies as a comprehensive package. According to this contact, merchants' proceeds are paid to us from each credit card company, and then are paid to the merchants by us as a lump sum. The commission that is charged on merchant proceeds, which is paid by us to a merchant, is named "spread (merchant acquiring service revenue)". In calculating this type of revenue we have adopted a net method of accounting.

  • Please tell us about your customer's business area.What are business fields of your merchants?

    The online payment service is used by a wide range of customers, including public entity, mainly e-commerce businesses in the product and non-product sales areas. In addition, in addition to developing payment services for stores in the face-to-face area, we also provide BaaS Support services mainly to financial institution and operating companies.
    Please refer to the following case studies for your reference.

    To the list of case studies

    The online payment service is used by a diverse range of customers, particularly by merchandise and non-merchandise EC operators, and also by public institutions, etc. In addition, payment services are also offered to offline stores, and the BaaS Support service is primarily used by financial institutions and business operators.

    View Success Stories

  • What is growth strategy?What is your growth strategy?

    As a company responsible for online payment and Card Present Transactions infrastructure centered on the e-commerce (e-commerce) market, we will contribute to creating a safer and more convenient e-commerce and cashless environment, improving Japan EC ratio, promoting DX (digital transformation), and increasing the cashless ratio. In addition, we will strive to expand our business scale by developing new businesses, forming business and capital alliances with business partners, establishing subsidiary, and expanding our overseas business.

    As a company providing the payment infrastructure for the online (primarily e-commerce) and CP (card-present) markets, we work to create a safe and convenient e-commerce and cashless environment to drive EC penetration in Japan, promote digital transformation (DX) and raise cashless penetration rates. In addition, we will continue to scale up by launching new businesses, forging business and capital/business alliances with partners, establishing subsidiaries, and pursuing overseas expansion.

  • Please tell us about your sustainability and ESG initiatives.What are your sustainability and ESG initiatives?

    We are promoting business activities that support online, cashless, paperless, DX, finance inclusion, etc. By solving social issues through these business activities, we will contribute to sustainable social development and sustainably increase our corporate value.

    See also

    We promote business activities that support online and cashless migration, paperless operations, digital transformation (DX) and financial inclusion. We strive to contribute to sustainable social advancement and sustainable enhancement of enterprise value by resolving societal issues through our business activities.

  • gross profit margin What is it?What is your gross profit margin?

    Our main business, online payment services, account for about 85% gross profit margin. The gross margin of sales of value-added services varies from service to service, but the gross margin is lower than that of payment services.

    Gross profit margin of our core business, online payment processing service, is approximately 85%. Gross margin of value-added services is different from service to service, but is lower than that of the payment processing service.

  • What is the status of interest-bearing liabilities?What is the status of your interest-bearing debt?

    As of the end of March 2026, the consolidated statement of fiscal position includes 19,978 million yen in bonds (zero-coupon convertible bonds) and 14,710 million yen in borrowings in current liabilities, and 19,927 million yen in bonds and 19,397 million yen in borrowings in non-current liabilities.

    In the consolidated balance sheet as of March 31, 2026, current liabilities include corporate bonds (zero coupon convertible bonds) of ¥19,978 million and borrowings of ¥14,710 million, while non-current liabilities include corporate bonds of ¥19,927 million and borrowings of ¥19,397 million.

  • Please tell us what management indicators you are targeting.What are your key management indicators?

    We have set a management target of operating profit 100 billion yen from 2030 to 2031, and we are promoting management to achieve sustainable growth over the medium to long term and increase corporate value using this as a passing point.

    We will manage our business with the aim of achieving operating profit of \100.0 billion by FY2030 or FY2031, and, upon reaching this milestone, will strive for sustainable medium- to long-term growth and enhanced corporate value.

  • What is the possibility of leakage of personal information and the impact on performance?What are the possibility of leak of personal information and influence on your business?

    Since the Company's consolidated companies are mainly engaged in business such as credit card payment processing services, they manage important information such as credit card information.

    In order to prevent information leakage, as part of strengthening our risk management system, we are the first listed payment processing services company to obtain compliance certification to ISO/IEC 27001 (JIS Q 27001), which is considered a global standard for information security management, covering all of our consolidated corporate group offices. As a result, the information security management system of the Company's consolidated companies is objectively judged to be appropriate and secure in compliance with strict international standards. In addition, PCI DSS, a global security standard for the credit industry, jointly formulated by five international credit card brands – JCB, American Express, Discover, MasterCard, and VISA – has obtained the latest certification through annual recertification audits after obtaining its first certification in December 2008.

    Regarding the handling of personal information, we have obtained the Privacy Mark, which recognizes businesses that comply with the Japan Industrial Standard "JIS Q 15001 Personal Information Protection Management System" and have established a system to take appropriate protection measures for personal information.

    The Company handles important information such as credit card information, etc. as part of the business of providing credit card payment processing services.

    In order to prevent information leakages and as a measure to strengthen risk management, the Company acquired accreditation for compliance with the global standard of information security management ISO/IEC 27001 (Japanese standard JIS Q 27001) applicable to all offices of GMO-PG and its consolidated companies, becoming the first listed payment processing company to achieve this . This objectively certifies that the information security management system of GMO-PG and its consolidated subsidiaries is safe and in compliance to strict international standards.

    In addition, accreditation for PCI DSS, the global security standard for the credit card industry jointly formulated by the five international credit card brands of JCB, American Express, Discover, MasterCard, and Visa, has been continuously maintained through annual re-certification audits following the first certification obtained in December 2008.

    Regarding the handling of personal information, the Company received the PrivacyMark certification that signifies compliance with the Japanese Industrial Standard's "JIS Q 15001 Personal Information Protection System" in recognition of the appropriate measures taken to safeguard personal information. In addition to compliance with laws and regulation, the Company established and operates a proprietary personal information protection management systems based on higher internal standards.

  • Please tell us about the consolidated companies.Can you provide more information on your subsidiaries?

    Here are some of our main consolidated companies.

    • GMO Epsilon, Inc.
      In order to drive the digitalization of the SME domain, we provide online payment services and FinTech services to support growth funds and cash flow for startups and e-commerce businesses. https://www.epsilon.jp/
    • GMO Payment Service, Inc.
      We provide buy now pay later payment and BNPL services for BtoC e-commerce businesses and payment services for BtoB businesses. https://www.gmo-ps.com/
    • GMO Financial Gate, Inc.
      In addition to providing multi-payment terminals for physical stores, we are responsible for promoting cashless in the face-to-face area, and we are developing services that realize contactless (touch payment) and unmanned (IoT payment). https://gmo-fg.com/
    • GMO Reserve Plus Co.,Ltd.
      We provide a reservation management system that supports DX of operations, including reservation reception, mainly for medical institutions. https://gmo-reserve.plus/
    • GMO Enpay, Inc.
      Mainly for the education industry, we provide a platform to support cashless and DX for collection operations. https://www.enpay.co.jp/corporation
    • GMO-Z.COM PAYMENT GATEWAY PTE. LTD.
      GMO-Z.com PAYMENT GATEWAY USA, Inc.

      Investing in and financing promising FinTech startups in the United States and Asia, helping to create world-changing innovations. https://www.gmo-pg.com/investment/

    The major consolidated subsidiaries are as follows.

    • GMO Epsilon, Inc.
      As a company driving the digitalization of the SME domain, GMO Epsilon provides online payment services and FinTech services by providing growth funds and cashflow support to EC operators and startups in the SME domain. https://www.epsilon.jp/ (only available in Japanese language)
    • GMO Payment Services, Inc.
      Provides Payment After Delivery and BNPL services to BtoC EC operators as well as B2B Pay On Credit service to B2B operators. https://www.gmo-ps.com/ (only available in Japanese language)
    • GMO Financial Gate, Inc.
      As a company driving the cashless penetration in the Card Present domain, GMO Financial Gate provides multi-payment terminals to physical stores, in addition to services to implement contactless NFC payments (Tap to Pay) and unmanned operations (IoT payment). https://gmo-fg.com/en/
    • GMO Reserve Plus Co.,Ltd.
      Provides reservation management systems to support the digital transformation (DX) of operations such as reception and reservations primarily to medical institutions. https://gmo-reserve.plus/ (only available in Japanese language)
    • GMO Enpay, Inc.
      Provides platforms to support the DX and cashless migration of tuition-collection operations at educational institutions. https://www.enpay.co.jp/corporation (only available in Japanese language)
    • GMO-Z.COM PAYMENT GATEWAY PTE. LTD.
      GMO-Z.com PAYMENT GATEWAY USA, Inc.

      Support the creation of transformative innovations through investments and loans to promising FinTech startups in U.S.A. and Asia. https://www.gmo-pg.com/investment/
  • What is your relationship with the parent company?What is your relationship with your parent company?

    In conducting our business activities, we are required to notify our parent company, GMO Internet Group, Inc., in advance only for "important resolutions," but we make our own decisions on all operations, including sales activities in each business, and develop our business. In addition, we recognize that the concurrent duties of directors from the GMO Internet Group do not interfere with our own management decisions, and that the independence of management is ensured.
    When the Company's consolidated companies conduct transactions with a corporate group such as the parent company, the Company carefully examines the appropriateness of the terms and conditions of the transactions, including when commencing new transactions and continuing existing transactions, from the perspective of protecting minority shareholders, by comparing them with the terms and conditions of transactions with other third parties. Specifically, the Company regularly comprehensively compares the terms and conditions of transactions with third parties and reports to the Board of Directors, which also participates in External Director, which is independent of the parent company, etc., that the terms are appropriate.
    Important transactions and actions that conflict with the interests of the controlling shareholder and minority shareholders are discussed and examined by a special committee composed of independent persons, including independent External Director, and then reported to the Board of Directors for decision.

    We make decisions independently for sales activities of all businesses and all other operations, and are only required to report important resolutions regarding business activities to the parent company GMO Internet Group, Inc. We acknowledge that the management's independence is secured and that the concurrent positions held by Directors of GMO Internet Group do not hamper our indigenous decision-making.
    Specifically, in the event of a new or recurring transaction between GMO-PG and GMO Internet Group's group of companies, a careful examination is made to compare the terms and conditions and appropriateness on an arms' length basis with a third party, from the perspective of protecting the interests of non-controlling shareholders. Specifically, such transactions will undergo periodic reviews to comprehensively assess and compare the transactions against arms' length transactions with third parties, and report the transactions' appropriateness to the Board of Directors attended by independent External Directors.

    Furthermore, important transactions and actions that entail a conflict of interest between the controlling and non-controlling shareholders are deliberated and considered at the Special Committee which includes independent External Directors. The findings are reported to the Board of Directors where a resolution is reached.

  • What are the business risks?What are the risks for your business?

    For details, please refer to "Securities Report for the Fiscal Year Ended September 2025 Part 2 Business Status 3 Business Risks, etc."

    Annual Securities Report

    For detailed information, please refer to article "3. Risk factors" in paragraph "2. Business Overview" of "Securities Report for the Fiscal Year Ended September 2025" (only available in Japanese language).

    Securities Report
  • What is the status of governance?What is the status regarding corporate governance?

    The Company's consolidated companies will management principles to "pursue the enrichment of both the minds and minds of comrades by contributing to the progress and development of society" and will build a governance system that can effectively and efficiently achieve this. Our basic philosophy regarding Corporate Governance is to develop a management governance system and implement measures necessary for sound development while ensuring management efficiency and legality at the same time, and we position it as one of the most important management issues. In addition, the Company has established the Code of Conduct for Officers and Employees to share the Group's philosophy and basic approach to compliance, and the Affiliated Company Regulations to stipulate management policies and management systems for Group companies, as well as various rules and regulations that Group companies and their officers and employees must comply with, thereby strengthening the governance of the entire Group of Consolidated Companies.

    For details, please refer to "Status of Companies Submitted 4 Corporate Governance of the 'Securities Report for the Fiscal Year Ended September 2025'"

    Annual Securities Report

    GMO-PG and its consolidated companies uphold the management principle of "pursuing both material and spiritual prosperity through our contributions to the progress and development of society" and established a governance structure to effectively and efficiently realize the management principle. Our fundamental approach to corporate governance is to ensure both the efficiency and legality of management while implementing the necessary governance frameworks and measures for sustainable and sound growth. We regard this as one of the most critical management priorities. Additionally, GMO-PG and its consolidated companies is strengthening its governance structure through the various rules for employees at all the consolidated companies, together with the Rules for Affiliated Companies which stipulates the management policies and structures at the consolidated companies and the Employee's Code of Conduct which stipulates basic views pertaining to the management principle and compliance.

    For more detailed information, please refer to article "4. Corporate Governance" in paragraph "4. Information on the Company" of "Securities Report for the Fiscal Year Ended September 2025" (only available in Japanese language).

    Securities Report
  • What is the listing market and securities code?What is your listed market and what is your securities code?

    On April 4, 2022, due to a market change, the company was listed on the Prime Market of the Tokyo Stock Exchange.

    The company's securities code is 3769.

    Change of listing market to Tokyo Stock Exchange Prime Market on April 4, 2022 (securities code is 3769).

  • Please tell us the listing date, the number of shares issued at the time of listing, the public offering price, and the initial price.What is the number of shares issued at the IPO, public offering price and initial listing price at the time and day of listing?

    On April 4, 2005, the company was listed on the Mothers Market of the Tokyo Stock Exchange. At that time, the number of issued shares was 18,975.2 shares, the public offering price was 800,000 yen, and the initial price was 4.5 million yen.
    The Company has entered into a stock split of 4 shares per share on November 18, 2005, 200 shares per share on July 1, 2012, 2 shares per share on October 1, 2014, and 2 shares per share on October 1, 2018.

    The Company had its Initial Public Offering (IPO) on April 4, 2005, with an opening price of \4,500,000, against the offer price of \800,000 and total shares outstanding of 18,975.2 shares. The following are the history of stock splits: a 1:4 split on November 18, 2005; a 1:200 split on July 1, 2012; a 1:2 split on October 1, 2014, and a 1:2 split on October 1, 2018.

  • What is the number of shares in a trading unit?What is the trading lot?

    100 shares.

    100 shares.

  • How many shares are outstanding?What is the total shares outstanding?

    As of March 31, 2026, there are 76,557,545 shares.

    The total number of shares outstanding was 76,557,545 shares as of March 31, 2026.

  • When is the fiscal year-end?When is the end of your fiscal year?

    It is the end of September every year.

    The Company's fiscal year ends on September 30 each year.

  • What is the annual IR schedule?Please tell me about IR annual schedule.

    See IR Calendar for more information.

    IR Calendar
    Please refer to the link below IR Calendar
  • I would like to participate in the financial results briefing.Please tell me what I should do if I want to participate in the financial results briefing.

    The Company's financial results briefings are aimed at securities analysts, members of the media, and others who are in a position to widely disseminate information to shareholders and investors, and individuals are not invited due to the venue's availability. Thank you for your understanding. The materials used in the financial results briefing will be posted on the Company's website. In principle, briefings for individual investors are planned to be held every six months. As soon as it is decided, we will inform you on our website and e-mail magazine.

    IR Calendar IR E-Mail Newsletters Registration

    Attending the financial results briefing meeting is intended only for securities analysts who disseminate information widely to sharesholders, investors and mass media professionals. Individual investors are not invited due to constraints of the venue. Materials used at the financial results briefing are posted on our website. Company meetings for individual investors are held semi-annually, in principle. Information on the upcoming meetings are posted on the website and stated in the email letter.

    IR Calendar Subscribe to our Corporate Newsletters
  • Please tell me who to contact for IR-related inquiries, such as requests for materials.How can I contact for information regarding IR?

    企業価値創造戦略統括本部 IR部(電子メール:ir@gmo-pg.com)までお問合せください。

    Please contact Corporate Value Creation Strategy Division, Investor Relations Office

    E-mail: ir@gmo-pg.com

  • Tell us about the quiet period.Please tell me about your quiet period.

    The quiet period is a unique rule of the Company to prevent the leakage of information on financial results that may affect the stock price while preparing financial results announcement materials. We have a quiet period from 3 weeks prior to the quarterly performance disclosure.

    The silent period is based on internal rules to prevent the leakage of information of financial results that may influence the share price during the preparation period of financial results materials.
    The silent period begins three weeks prior to the earnings announcement date of each quarter.

  • During the silent period, will they not be able to answer questions at all?Is it possible to ask questions during the quiet period?

    We're here to answer your questions. However, we would like to refrain from making any comments about unannounced financial results, business performance, forecasts, or forecasts.

    Yes, we will answer to your questions. However, be informed that we will not provide any information regarding unreleased financials results, business performance results and forecasts.