Streamline remittances and refund

GMO-PG Remittance Service

It is a service that accurately and speedily acts on behalf of complicated tasks such as refund and remittances to your customers.
Remittance and refund operations become more efficient. It can be used in scenes such as remittances from the refund of an e-commerce site to a large number of users.

Challenges like this can be overcome.
It can be solved

  • I want to make BtoB transactions cashless.
  • I want to promote operational efficiency through DX

For consumers who are refund purchased tickets and services:
We cannot confirm the details of each refund procedure, so please contact the seller of each ticket or service.

Assumed usage scene

refund EC site

refund EC site

Remittance to sellers of auction flea market apps

Auctions & Flea Markets
Send money to app sellers

For refund of tickets and travel fares

For refund of tickets and travel fares

Crowdsourcing skill share compensation payment

Crowdsourcing skill share compensation payment

Cashback in the campaign

Cashback in the campaign

  • refund EC site
  • Remittance to sellers of auction flea market apps
  • For refund of tickets and travel fares
  • Crowdsourcing skill share compensation payment
  • Cashback in the campaign

Benefits of use

Operational Efficiency

  • We have prepared various APIs such as account registration, remittance instructions, and remittance result inquiry.
  • It eliminates complicated CSV creation and management work, and improves the efficiency of operations.

No need to keep account information

  • Once entered, the recipient's account information will be stored by us. (Account ID number)
  • For the second and subsequent remittances, you will be instructed to manage and remit the money with your account ID.
  • Instead of having the sender specify a transfer account, you can ask the recipient to specify a transfer account and refund to that account.

Cheap money to send money

  • Compared to postal money orders and remittances (counters) for each financial institution, it is possible to reduce the transfer fee. (Depending on the individual trading conditions, the effect of introduction will vary.) )

銀行振込以外の方法で送金可能(ATM受取/Amazonギフトカード/au PAY/QUOカードPay)

  • Since no account information is required, you can send money to customers who do not have a bank account.
  • セブン銀行ATM/Amazonギフトカード/au PAY/QUOカードPayでリアルタイムに原則365日受け取ることが可能です。

* Other receiving methods will be added sequentially.

GMO-PG Remittance Service operation flow

The following remittance patterns are available. (There are transaction conditions for each remittance pattern)

Bank transfer

▼ When the sender specifies a transfer account

  1. Needs for refund
  2. Remittance funds
  3. Remittance request
  4. money transfer
  5. Remittance result

▼ When the recipient specifies a transfer account

  1. Needs for refund
  2. Remittance funds
  3. Remittance request
  4. Send email / SMS of URL for specifying transfer account
  5. Transfer account designation
  6. money transfer
  7. Remittance result

ATM cash receipt service

It is a service that the recipient can receive at Seven Bank ATMs without going through a bank account.

  1. Needs for refund
  2. Remittance funds
  3. Remittance request
  4. Return of receipt information
  5. ① Notification of receipt information (email)
    ② Notification of receipt information (My Page, etc.)
  6. Enter & receive receipt information
  7. Result notification
  8. Result notification

Amazon Gift Card

Recipients can receive Amazon gift cards without going through a bank account.

  1. Needs for refund
  2. Remittance funds
  3. Remittance request
  4. Remittance request
  5. Amazon account login screen display
  6. Login
  7. Balance reflection
  8. Result notification
  9. Result notification
  10. Completion screen

au PAY

The recipient can receive it by charging the au PAY balance without going through a bank account.

  1. Needs for refund
  2. Remittance funds
  3. Remittance request
  4. Remittance request
  5. Charge Request
  6. Charge Execution
  7. Result notification
  8. Result notification
  9. Completion screen

QUO CARD Pay

受取人様が銀行口座を介さずにQUOカードPayで受け取ることができます。

  1. Needs for refund
  2. Remittance request
  3. Remittance funds
  4. Remittance instructions
  5. バリューコードURL発行依頼
  6. バリューコードURL発行
  7. Result notification
  8. Result notification
  9. 完了画面表示

Schedule until service introduction

It takes about 1~2 weeks from pre-screening to application
It takes about 1~2 weeks from application to production production.
Development in a test environment can be done from the pre-screening.

Pre-screeningYour GMO PG

Please submit the following required documents.

  • Predetermined Screening Format
  • Certificate of seal impression (photocopy acceptable, within 6 months of issuance)
  • Commercial The register of the company (photocopies accepted, within 6 months of issue)
  • Identification documents of the person in charge of operation (copy of driver's license, etc. (with photo) showing the current address)

Depending on the purpose of remittance, it may take more than 2 weeks for the examination.
In addition, depending on the examination result, our service may not be available.

Apply:

Please submit the following required documents.

  • Application form (with the representative seal)
  • Power of attorney (if the person in charge of the application is not a representative) Those that have been stamped with a corporate seal)
  • Account transfer Request form (not required if you want to pay Bank transfer fee payment)
  • Information such as site URL
Production environment provided by GMO PG

As soon as our internal review is completed, we will provide you with a production environment.
* Since we can provide a test environment in advance of contract, it is possible to develop the system in parallel with the examination and contract.

FAQ

  • When can it be used?

    It can be used for refund EC site operations, remittances to sellers in the case of auction sites, CtoC sites, etc., as well as ticket refunds and cash back.

  • What are the benefits of using this service?

    There are four advantages:

    1. We provide APIs for account registration, remittance instructions, result inquiry, etc., and can be systematized and automated.
    2. Once you register your account information, we will store it at our company, so you do not need to keep your account information.
    3. You can reduce the transfer fee.
    4. You can also send money by other methods than Bank transfer.
  • Will my deposited funds be preserved?

    資金移動業者として、お預かりした資金の全額を資金保全しております。ご安心ください。

  • What do you need for contract?

    In addition to the application form, a copy of the register, a seal impression certificate within 6 months, and a copy of the identity verification document of the person in charge of the project are required.

  • contract How long does it take to conclude the contract?

    It takes about 2-4 weeks.

  • How do I check my remittance funds?

    You can check it on the management screen or the remittance fund balance inquiry API.

  • How long does it take to receive the money after the remittance is instructed?

    ▼銀行振込の場合
    金融機関によって異なりますが、送金資金と送金指示をいただいた日から1~3営業日となっております。
    ▼ATM受取・Amazonギフトカード・au PAY・QUOカードPayの場合
    送金指示後、原則リアルタイムでお受取可能です。

    * There is a possibility of delay due to system malfunction or maintenance.

  • Can I check the status of my transfer?

    You can check it on the management screen or the remittance result inquiry API.

  • When will I be charged?

    invoice will be uploaded to the member store's dedicated web service (customer support web) on the day after the second business day of the month following the end of the month, so please check.
    Please specify the payment date at the end of the next month or the end of the month after the next month when you apply.

  • Do you have a remittance statement?

    Yes. Yes.
    The remittance details will be uploaded to the web service (customer support web) dedicated to merchants on the day after the second business day of the month following the end of the month.

GMO-PG送金サービス導入事例をご紹介​​
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Notices

Differences from foreign exchange transactions conducted by banks, etc.
  • We are a Class 2 Funds Transfer Service Provider as defined in the Law on Funds payment. Our registration number is Kanto Local Finance Bureau License No. 00037.
  • This service is not a foreign exchange transaction conducted by a bank, etc.
  • This service does not accept deposits, savings, or regular deposits (refers to regular deposits, etc. as stipulated in Article 2, Paragraph 4 of the Banking Act).
  • This service is not subject to the payment of insurance claims as stipulated in Article 53 of the Deposit Insurance Act or Article 55 of the Agricultural and Fishery Cooperative Savings Insurance Act.
  • As a system for the protection of users of this service, a performance deposit system established in accordance with the Act on Funds payment has been established. The Company preserves the remittance funds entrusted to us by concluding a performance security deposit preservation contract with Sumitomo Mitsui Banking Corporation and Mizuho Bank, Ltd.. The calculation period is one week, and the deposit deadline is three days.
  • The money transfer requester who uses this service has the right to request a refund of the performance security deposit for an amount equivalent to the amount deposited with the Company as remittance funds in the procedure for the execution of the rights stipulated in the Act on Funds payment. However, as soon as the money arrives in the recipient's bank account, the remittance requester loses the right to claim a refund.
Compensation for Damages
  • In the event that the customer suffers damage due to fraudulent transactions, such as instructions being given against the customer's will, the Company will promptly investigate the cause of the damage.
  • In the event that such damage is due to reasons attributable to the Company, the Company shall compensate or compensate for the damage caused to the customer in accordance with the terms of use of the Service between the Company and the customer.
  • In the event of a fraudulent transaction, the Company will promptly disclose the necessary information when it is judged that it is necessary to prevent the spread of damage (secondary damage) based on the manner of the fraudulent transaction, when it is judged to be beneficial to avoid the occurrence of similar incidents, or when it is recognized that the social impact is significant in terms of the amount and number of damages.
Grievance Handling System

We have established "Complaint Handling Regulations" and have established an internal system so that we can respond appropriately and promptly to complaints.

finance a response to financial ADR, we will implement the following measures in light of the content of complaints from users.

  • If we determine that the complaint cannot be resolved, we will ask the "Customer Service Office" of the Japan Fund payment Association (hereinafter referred to as the Association) to handle the complaint.
  • In the event that a dispute arises due to the inability to resolve the dispute through the Association's Customer Service Office, the Association will mediate with contract the Tokyo Bar Association, the Dai-ichi Tokyo Bar Association, and the Daini Tokyo Bar Association, which are entrusted by the Association.

Japan Fund payment Industry Association "Customer Service Office"

〒102-0074
東京都千代田区九段南3丁目8番11号
飛栄九段ビル7階(701号室)
TEL:03-3556-6261

If the "Customer Service Office" of the association does not solve the problem and it develops into a dispute

Tokyo Bar Association Dispute Resolution Center

Contact 03-3581-0031

Dai-ichi Tokyo Bar Association Arbitration Center

Contact 03-3595-8588

Daini Tokyo Bar Association Arbitration Center

Contact 03-3581-2249

[Funds Transfer Service registration] Registration number: Kanto Local Finance Bureau License No. 00037