GMO-PG's Payment Services Chosen as First Japanese Payment Partner for Zuora's Subscription Business PlatformZuora's subscription business platform includes:
GMO-PG's payment Service Selected as Japan's First payment Partner
~Supporting subscription businesses in IoT, cloud, healthcare, etc.~

GMO Internet Group's comprehensive payment-related services and finance-related services GMO Payment Gateway, Inc. (TSE part: Securities Code: 3769, President & Chief Executive Officer: Issei Ainoura hereinafter referred to as "GMO-PG") is a subsidiary of Zuora® (Headquarters: California Mr./Ms. Francisco, Japan corporation: Zuora Japan Co., Ltd. Representative Executive Officer and President Junichiro Kuwano (hereinafter referred to as^​ "Zuora")
・Business revenue improvement platform "Relationship Business Management (RBM)?" Japan has been selected as the first payment partner in the company. As a result, GMO-PG will be rolling out payment capabilities to Japan customers using the Zuora platform starting today, July 5, 2016.
GMO-PG and Zuora will use this collaboration as an opportunity to support subscription businesses in various fields such as IoT, cloud, healthcare, media, and education.
(*1) Subscription is a type of sales such as services and software that cost according to the contract period. In the case of products, it is a subscription-type sales method that regularly delivers products during the contract period.

In Japan, the subscription business began as a sales method such as "subscription" and "goods-of-the-month delivery service" that regularly delivered daily necessities, food, books, and other consumables at a fixed price during the contract period. In recent years, the scope of the subscription business has expanded as consumer needs have changed. For example, in the content industry, the use of recurring payment-based music and video streaming services is expanding due to the change in needs from one-time purchase type "ownership" such as purchase and download to "use" to "use" to watch and listen to content online whenever you want, with continuous payment usage fees.
On the other hand, businesses that sell products and services will shift from a one-time purchase type to a subscription type, and will not be a "flow type" that earns revenue each time it is sold, but a "stock type" that can continuously earn revenue, so stable management can be achieved and we can continue to propose products and services that meet customer needs at optimal prices. Ongoing relationship building is possible.
Against this backdrop, the introduction of subscription businesses has recently expanded to businesses in various fields such as IoT, cloud, healthcare, media, and education, as well as various product retailers, such as regular rentals of clothes and regular delivery of cosmetics and miscellaneous goods selected by experts.

However, it is difficult to do everything in-house in the subscription business because of the mechanism that incurs multiple bills and payment for each user's charge, which requires the burden of managing billing data and payment, as well as system development when new services are added or prices are changed. Many businesses were unable to shift to a subscription model.

■ Zuora's platform for subscription businesses

To address these challenges, Zuora offers Relationship Business Management (RBM), ™ a platform that combines the capabilities of a subscription business, including product and service pricing, quoting, web sales, contract management, payment, revenue accrual, reporting and analytics, and more. The platform allows operators to quickly deploy their subscription business to meet customer needs, and has been adopted by nearly 800 large companies around the world, including IBM and General Motors. In Japan, cloud services such as freee and Team Spirit are being introduced in the IoT and media industries.

GMO-PG provides payment capabilities as Zuora's payment partner in the Japan market

Now, GMO-PG is the first payment partner in the country to offer payment capabilities as Zuora rolls out a subscription platform for Japan operators. In the Zuora platform, you could not select Japan domestic payment services, but GMO-PG's domestic payment service will be available (* ^2).​

In the future, GMO-PG and Zuora will work together to support subscription businesses in various fields such as IoT, cloud, healthcare, media, and education.
(*2) payment To use the function, contract with GMO-PG is required.

"We're excited to work with GMO Payment Gateway, one of Japan's largest payment processing company companies, to make Zuora's platform even more trustworthy for our Japan customers. By combining Zuora's expertise in supporting global 800 companies with GMO Payment Gateway's know-how in payment support in Japan, we aim to spread the subscription business to Japan operators."
Zuora Japan K.K.
Representative Executive Officer and President Junichiro Kuwano

Zuora's Relationship Business Management (RBM) ™ helps customers across all industries transform their business model from a traditional product sales business model (ownership) to a subscription-based business model (consumption) to acquire new customers in the subscription business, enhance upselling and cross-selling to existing customers, and Reduce churn rates to improve revenue and improve operational efficiency. In addition, we provide comprehensive services that support pricing, quotation, web sales, contract management, billing and collection, sales recording, and reporting and analysis of subscription businesses that cannot be handled by conventional ERP, CRM, sales management, and other systems. Headquartered in Silicon Valley with 13 offices globally to support our customers, Zuora is used in a wide range of industries, including cloud services, IoT, high-tech, consumer goods, media, travel, telecom, and healthcare.

We provide comprehensive payment-related services to 67,921 merchants (as of March 2016 of the GMO-PG Group), including online businesses such as online shops and digital content, businesses that charge monthly fees such as NHK and subscription, and public entity stores such as the Japan Pension Service and the Tokyo Metropolitan Government.
With a focus on payment services, we provide value-added services such as web advertising services that contribute to improving the sales of merchants, finance-related services such as loans to support the growth of merchants from the financial side, and overseas businesses such as the provision of overseas payment services, with an annual Transaction value of more than 1.8 trillion yen.
GMO-PG aims to provide a safe and convenient payment for consumers and businesses, and to become the infrastructure for the payment process. As a leading company in the payment industry, we will continue to lead new innovations such as FinTech and contribute to improving the EC ratio of Japan.

Zuora

URL : https://jp.zuora.com/

GMO-PG (Company Profile)

URL :https://corp.gmo-pg.com/en/

GMO-PG (Service)

URL :https://www.gmo-pg.com/en/