Cashless door-to-door collection and membership fee collection! Explanation of how to reduce workload and cash risk

Cash collection is still a major challenge in businesses that involve continuous collection and on-site collection, such as regular delivery services, scheduled maintenance services, and door-to-door repair and cleaning services. The security risks of personnel moving and managing large amounts of cash, the hassle of returning visits when customers are away, and the complexity of monthly billing and clearing operations can be a hindrance to business expansion.

One way to solve these challenges and achieve both business revenue and efficiency is the adoption of cashless payment.

In this article, we will explain the benefits of going cashless and the key points for choosing a system to support cashless as GMO payment gateways specialize in the collection business of door-to-door service companies. Use this article to find the best payment solutions to streamline your collection operations and stabilize your sales.

Present Situation and Problems of Collection Business in Door-to-Door Business

Door-to-door business collection mainly uses cash payments (door-to-door collection), but the more business scale grows, the more serious the complexity and cost of management.

Challenges arising from traditional collection methods

The problem with cash collection methods is that they are prone to loss and miscalculation. The more management processes such as issuing receipts and preparing change by the person in charge of collecting, the more trouble it will be.

In particular, as business scale grows, the following challenges become more serious:

Benefits of making door-to-door collection cashless

If you make door-to-door collection cashless, you will not need to manage cash on site, and the burden will be greatly reduced.

Collections are automatically recorded, so both the person in charge and the customer can payment with confidence. By expanding the payment methods of membership fees and fees, you will be able to create a system that is less likely to cause trouble.

Advantage 1. Improved safety and transparency

The first advantage is that it can create a highly secure collection system.

You no longer need to carry cash, avoiding physical risks such as theft or loss. payment History will also be automatically saved digitally, reducing the hassle and misunderstandings of checking the amount and smoothing interactions with customers. This system leads to highly transparent operations.

Advantage 2. Improving collection efficiency

The second advantage is the efficiency of cash collection operations by going cashless.

Eliminate the time spent stopping at the office to store cash safely and the hassle of preparing change, resulting in efficient collection activities and potential savings in time and human resources. By managing the collection status digitally, paper bookkeeping will be reduced, making it easier to organize daily operations.

In addition, depending on the operation, it is possible to register the credit card information used by the customer at the time of the payment and set the recurring payment to eliminate the visit itself.

By having this flow in place, you can build a reasonable collection system even when your business scale expands.

Advantage 3. Improving user convenience

The third advantage is improved convenience on the user side.

By enhancing credit card and smartphone payment method, you can help customers choose the payment method they prefer. With a cashless payment, it's easy to check your payment history and reduce the hassle of searching for past records. You don't have to worry about losing your paper receipt.

Barriers to adoption: 3 reasons why you can't go cashless

Many door-to-door service companies are aware of the risks of cash collection and the benefits of going cashless, but are unable to go cashless because they believe that the following new introduction costs and operational burdens will be incurred.

1. Terminal installation and monthly cost

Dedicated payment terminals (such as mobile POS terminals) typically incur monthly system usage and rental fees in addition to the installation cost at the time of purchase. In particular, companies with dozens or hundreds of staff nationwide can add up the cost of the number of terminals, burdening the initial investment and running costs.

2. Costs related to training and operational changes

When installing new payment devices and systems, all field staff must be trained on how to operate them. The time to create manuals, master the operation, and the confusion and proficiency period associated with changing from traditional collection flows (issuing receipts, managing collection bags, etc.) to digital flows are training costs that cannot be ignored.

3. Load to manage the terminal

payment Terminals are precision instruments that require response in case of breakdown or loss, as well as regular OS and software updates. The burden of managing and maintaining the terminals of all staff at the head office and branch offices is large, and it creates new tasks for the management department. In addition, it is also a burden to manage the inventory of terminals and secure spare machines.

payment 3 ways to go cashless without the need for a terminal

If deployment costs and administrative burden are barriers, the best way to avoid them is to eliminate the very concept of "payment terminals". The "Link Type Plus QR Function" provided by GMO Payment Gateway eliminates the barriers to cashless payment by aggregating the functions necessary for on-site collection into a QR code printed on paper.

1. payment Eliminate costs and administrative burden without the need for dedicated terminals

By not introducing dedicated terminals, we will fundamentally eliminate the "terminal introduction/monthly cost" and "the burden of managing terminals" that are barriers to door-to-door collection cashless.

How it works: Simply print the QR code generated from the admin screen on paper and present it to enable cashless payment using various payment method. There are no device purchase costs, rental fees, or management costs in the event of a breakdown or loss. Even if the number of visitors increases, the cost is not proportional, and speedy deployment is possible.

2. Minimize education costs with simple operations

The Link Type Plus QR function eliminates the burden of complex terminal operation and system familiarization, and anyone can complete the collection task with intuitive operation.

Specific mechanism: Visitors only present the QR code. The customer simply loads it and pays with the payment method they are used to (credit card, PayPay, d Payment, etc.).

Advantages: No need for terminal operation training, greatly shortening the proficiency period of business flow. Field staff can focus on their core business: service delivery, without hesitation in "getting payment done."

Summary: Streamlining collection operations by overcoming the hurdles of cashless

Cash management, revisits, and complicated clearing operations in door-to-door services and regular collection have been a hindrance to business expansion, but it is true that there are hurdles such as "terminal costs", "education costs", and "administrative load" in order to promote cashlessness.

However, Link Type Plus QR Function Like payment No terminal required These barriers can be eliminated by choosing a solution.

Improving the efficiency of collection operations is not just about improving operations, but about increasing the productivity of sales reps and reducing the risk of uncollected Management Strategy.

GMO Payment Gateway supports your company's collection business DX with years of know-how and reliable security standards in the payment industry. "Which payment method should I choose?" "How do I integrate it with my existing system?" We will propose the optimal operation structure according to your company's business scale and commercial flow. Please contact us to request free materials or contact us first.